1047
Silence and Table Manners: When
Environments Activate Norms
Janneke F. Joly
University of Groningen
Diederik A. Stapel
Tilburg University
Siegwart M. Lindenberg
University of Groningen
(Sherif, 1965), and individual goals, such as managing
one’s self-concept (Cialdini & Trost, 1998). To date,
most research on social norms has asked whether norms
predict behavior and, if so, under what conditions (e.g.,
Aarts & Dijksterhuis, 2003; Cialdini, Reno, &
Kallgren, 1990; Latane & Darley, 1970; Pepitone,
1976). Previous research has shown that norms can pre-
dict behavior when they are salient and relevant for
immediate behavior (Aarts & Dijksterhuis, 2003;
Cialdini et al., 1990). For example, the norm to be silent
in the library predicts voice intensity when people see a
picture of a library and intend to visit one (Aarts &
Dijksterhuis, 2003). The objective of the present studies
was to explore what, besides intention to visit, determines
Authors’ Note: Janneke F. Joly, Department of Behavioural and Social
Sciences, Interuniversity Center for Social Science Theory and
Methodology, University of Groningen; Diederik A. Stapel,
Department of Cognitive Social Psychology; Siegwart Lindenberg,
Department of Behavioural and Social Sciences, Interuniversity Center
for Social Science Theory and Methodology, University of Groningen.
Diederik A. Stapel is now at Tilburg Institute for Behavioral Economics
Research, Tilburg University. This research and writing was supported
by a Pionier grant from the Dutch Science Foundation (Nederlandse
Organisatie voor Wetenschappelijk Onderzoek) awarded to the second
author and a Breedtestrategie II grant of the University of Groningen
awarded to the second and third authors. We thank Tom Snijders and
Mark Huisman for their statistical advice. We also thank Paula
Niedenthal, Robert Cialdini, and two anonymous reviewers for their
helpful suggestions and comments. Address correspondence to D. A.
Stapel, Tilburg Institute for Behavioral Economics Research, Tilburg
University, PO Box 90153, 5000 LE Tilburg, Netherlands; e-mail:
d.a.stapel@uvt.nl.
PSPB, Vol. 34 No. 8, August 2008 1047-1056
DOI: 10.1177/0146167208318401
© 2008 by the Society for Personality and Social Psychology, Inc.
Two studies tested the conditions under which an envi-
ronment (e.g., library, restaurant) raises the relevance of
environment-specific social norms (e.g., being quiet,
using table manners). As hypothesized, the relevance of
such norms is raised when environments are goal rele-
vant (“I am going there later”) and when they are
humanized with people or the remnants of their presence
(e.g., a glass of wine on a table). Two studies show that
goal-relevant environments and humanized environ-
ments raise the perceived importance of norms (Study 1)
and the intention to conform to norms (Study 2).
Interestingly, in both studies, these effects reach beyond
norms related to the environments used in the studies.
Keywords: norms; situationist perspective; social influence;
priming; environment
E
nvironments influence who we are and what we do. At
least that is the premise of the situationist perspective
in social psychology (e.g., Ross & Nisbett, 1991). In the
present article, we test the boundaries of such a situation-
ist view and investigate the extent to which an environ-
ment can increase the salience of social norms: Can
environments activate normative beliefs all by themselves?
Do table manners become more important in a fancy
restaurant than at home? Can a picture of a whole-food
store make people act in a environment-friendly manner?
And if environments can activate norms, under which
conditions are they most likely to do so?
Social norms such as table manners are rules and stan-
dards imposed by members of a social group. It is impor-
tant that people conform to norms to accomplish group
goals, such as building and maintaining relationships
© 2008 Society for Personality and Social Psychology, Inc.. All rights reserved. Not for commercial use or unauthorized distribution.
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