Public Performance & Management Review, Vol. 36, No. 4, June 2013, pp. 585–615.
© 2013 M.E. Sharpe, Inc. All rights reserved. Permissions: www.copyright.com
ISSN 1530–9576 (print), ISSN 1557–9271 (online)
DOI: 10.2753/PMR1530-9576360405 585
STRATEGY FORMULATION
AND PERFORMANCE
Evidence from Local Public Transit Agencies
THEODORE H. POISTER
Georgia State University
LAUREN HAMILTON EDWARDS
Sam Houston State University
OBED Q. PASHA
Georgia State University
JASON EDWARDS
Georgia State University
ABSTRACT: Building on an initial stream of research on the relationship
between strategy process and performance, this article analyzes the effect of
strategic planning and logical incrementalism on the performance of 104 small
and medium-size urban transit agencies in the United States. Data on strategy
development were obtained through an online survey of agency managers, while
objective performance data were drawn from the National Transit Database.
Ordinary least squares regression models were used to test the effects of the two
planning approaches and of the interaction between them in 2008, controlling for
contextual and operational variables as well as performance in 2004. The results
suggest that strategic planning exerts a positive influence on effectiveness and
system productivity measures, but does not influence efficiency or cost-effectiveness
measures. Logical incrementalism by itself appears to have a negative effect on
the number of passenger trips per capita and transit system productivity measures.
However, conducting strategic planning efforts within a larger framework of logical
incremental decision-making, as represented by the interaction term, positively
affects both the effectiveness and the system productivity measures. Taken together,
these results suggest that strategic planning, whether on its own or combined with
logical incrementalism, has a positive effect on some dimensions of performance,
at least within the context of the public transit service industry.
KEYWORDS: logical incrementalism, performance, strategic planning, transit
agencies
The emphasis on performance in government has risen meteorically over the
past few decades in response to the convergence of two sustained trends: increased