IMAGINE YOURSELF IN THE PRODUCT
Mental Simulation, Narrative Transportation, and Persuasion
Jennifer Edson Escalas
ABSTRACT: Mental simulation has been defined as the cognitive construction of hypothetical scenarios, which are usually
in the form of stories ot narratives. The experiment in this paper examines the favorable effect of ad-encouraged mental
simulation on ad attitudes and brand evaluations. A model is developed wherein mental simulation persuades via narrative
transportation, defined as immersion into a story (Getrig 1994; Green and Brock 2000). Transportation includes strong
affective responses and low levels of critical thought, which, in turn, affect ad attitudes and brand evaluations.
A recent television ad for a Lexus® automobile was filmed
from the driver's seat. The car is stopped at an intersection
with a car next to it. The announcer says, "Imagine this is
your only chance to make an impression. What type of im-
pression would you like to leave?" Lottery ads encourage con-
sumers to "dream a little dream" of how they would spend
their millions, were they to win. Mercury® automobile ads
invite viewers to "imagine yourself in a Mercury." A recent
Whirlpool® ad campaign asks viewers to "imagine treating
clothes so well they look new longer." In these ads and others,
marketers use the advertising tactic of encouraging viewers
to imagine positive scenarios involving themselves and the
products advertised. The main question addressed by this paper
is. By what mechanisni(s) does mental simulation enhance
persuasion?
Mental simulation can be thought of as the cognitive con-
struction of hypothetical scenarios (Taylor and Schneider
1989), which are usually in the form of stories or narratives
(Fiske 1993). When we simulate events, we frequently think
about our own actual or potential behaviors, creating behav-
ioral scenarios, similar to stories, in which we are the main
character. Therefore, we propose that the mechanism through
which mental simulation persuades is the same as the mecha-
nism through which stories persuade. Green and Brock (2000)
have shown that stories persuade via transportation, which is
defined as "immersion into a text," that is, the extent to which
individuals become "lost" in a story (Gerrig 1994; Green and
Brock 2000, p. 702). Transportation leads to persuasion
through reduced negative cognitive responding, realism of
experience, and strong affective responses (Green and Brock
2000).
Jennifer Edson Escalas (Ph.D. in business administration. Duke
University) is an assistant professor of marketing in the Eller School
of Business and Public Administration, University of Arizona.
First, we review the relevant literature on mental simula-
tion and narrative transportation; then we develop hypoth-
eses. Next, an experiment examines the effects of mental
simulation in a print advertising context. The paper ends with
conclusions, managerial implications, and directions for fii-
ture research.
MENTAL SIMULATION
Mental simulation is the imitative mental representation of
some event or series of events (Taylor and Schneider 1989)- It
can be thought of as the cognitive construction of hypotheti-
cal scenarios, including rehearsals of likely future events, fan-
tasizing about less likely future events, realistically
reexperiencing past events, or reconstructing past events,
mixing in hypothetical elements. Mental simulations are usu-
ally in the form of stories or narratives (Fiske 1993;
Polkinghorne 1991). When we simulate events, we frequently
think about our own actual or potential behaviors, creating
behavioral episodes (i.e., stories) in which we are the main
character. Taylor and Schneider's (1989) definition of mental
simulation subsumes autobiographical memories, which have
been defined as the recollection of earlier events from one's
life (Baddeley 1990). The capacity to simulate events may be
one of the most distinctive and important features of cogni-
tion (Taylor and Schneider 1989)- It enables people to rerun
past events, possibly altering them, and to project multiple
versions of future events. Consequently, mental simulation is
important for preparing for future events and interpreting
past events.
Social psychologists have examined the consequences of
mental simulation. To summarize, this stream of research has
demonstrated that mental simulation can lead to higher as-
sessed probability estimates of simulated events and positive
changes in attitudes, brand evaluations, and actual behavior,
particularly if the simulation is self-relevant and repeated (e.g.,
Jaumat ef Advertising, vol. 33. no. 2 (Summer 2004). pp. 37—48.
© 2004 American Academy of Advertising. All tights reserved.
ISSN 0091-33(57 / 2004 (9.50 .f 0.00.