UNCORRECTED PROOF 1 Q1 Clinical trial management of participant recruitment,
2 enrollment, engagement, and retention in the SMART study
3 using a Marketing and Information Technology
4 (MARKIT) model
5 Q2 Anjali Gupta
a,c,e,
⁎ Q3 , Karen J. Calfas
b
, Simon J. Marshall
a,b
, Thomas N. Robinson
g
, Cheryl L. Rock
b
,
6 Jeannie S. Huang
a,d
, Melanie Epstein-Corbin
a
, Christina Servetas
a
, Michael Donohue
a
,
7 Gregory J. Norman
b
, Fred Raab
a
, Gina Merchant
a
, James H. Fowler
a,f
, William G. Griswold
a
,
8 B.J. Fogg
h
, Kevin Patrick
a,b
9
a
Q4 Center for Wireless and Population Health Systems, Calit2, University of California, San Diego, La Jolla, CA 92093, United States
10
b
Department of Family and Preventive Medicine, University of California, San Diego, La Jolla, CA, United States
11
c
Rady Children's Hospital, San Diego, CA 92123, United States
12
d
Department of Pediatrics, University of California, San Diego, La Jolla, CA 92093, United States
13
e
Department of Computer Science and Engineering, University of California, San Diego, CA 92093, United States
14
f
Medical Genetics Division and Political Science Department, University of California, San Diego, CA 92093, United States
15
g
Stanford Solutions Science Lab, Division of General Pediatrics, Department of Pediatrics and Stanford Prevention Research Center, Stanford University School of Medicine,
16 Stanford, CA 94305, United States
17
h
Behavior Design Lab, Stanford University School of Medicine, Stanford, CA 94305, United States
18
article info 20 abstract
21 Article history:
22 Received 19 January 2015
23 Received in revised form 31 March 2015
24 Accepted 1 April 2015
25 Available online xxxx
26 Advances in information technology and near ubiquity of the Internet have spawned novel modes
27 of communication and unprecedented insights into human behavior via the digital footprint.
28 Health behavior randomized controlled trials (RCTs), especially technology-based, can leverage
29 these advances to improve the overall clinical trials management process and benefit from
30 improvements at every stage, from recruitment and enrollment to engagement and retention. In
31 this paper, we report the results for recruitment and retention of participants in the SMART study
32 and introduce a new model for clinical trials management that is a result of interdisciplinary team
33 science. The MARKIT model brings together best practices from information technology, marketing,
34 and clinical research into a single framework to maximize efforts for recruitment, enrollment,
35 engagement, and retention of participants into a RCT. These practices may have contributed to the
36 study's on-time recruitment that was within budget, 86% retention at 24 months, and a minimum of
37 57% engagement with the intervention over the 2-year RCT. Use of technology in combination with
38 marketing practices may enable investigators to reach a larger and more diverse community of
39 participants to take part in technology-based clinical trials, help maximize limited resources, and
40 lead to more cost-effective and efficient clinical trial management of study participants as modes of
41 communication evolve among the target population of participants.
42 © 2015 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-
43 ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
44 Keywords:
45 Clinical trial management
46 Marketing
47 Social media
48 Technology
49 Intervention
50 Behavior
Contemporary Clinical Trials xxx (2015) xxx–xxx
⁎ Corresponding author at: Sanford-Burnham Medical Research Institute, 10901 North Torrey Pines Road, La Jolla, CA 92037, United States.
E-mail address: agupta@sanfordburnham.org (A. Gupta).
CONCLI-01173; No of Pages 11
http://dx.doi.org/10.1016/j.cct.2015.04.002
1551-7144/© 2015 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license
(http://creativecommons.org/licenses/by-nc-nd/4.0/).
Contents lists available at ScienceDirect
Contemporary Clinical Trials
journal homepage: www.elsevier.com/locate/conclintrial
Please cite this article as: Gupta A, et al, Clinical trial management of participant recruitment, enrollment, engagement, and
retention in the SMART study using a Marketing a..., Contemp Clin Trials (2015), http://dx.doi.org/10.1016/j.cct.2015.04.002