Research Article
Examining Behavioural Coping Strategies as Mediators between
Work-Family Conflict and Psychological Distress
Sanaz Aazami,
1,2
Khadijah Shamsuddin,
2
and Syaqirah Akmal
2
1
Faculty of Nursing and Midwifery, Ilam University of Medical Science, Ilam 56000, Iran
2
Department of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia, 56000 Cheras, Kuala Lumpur, Malaysia
Correspondence should be addressed to Sanaz Aazami; aazamisanaz@gmail.com
Received 7 July 2014; Revised 21 December 2014; Accepted 11 January 2015
Academic Editor: Ann M. Mitchell
Copyright © 2015 Sanaz Aazami et al. his is an open access article distributed under the Creative Commons Attribution License,
which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
We examined the mediating role of behavioral coping strategies in the association between work-family conlict and psychological
distress. In particular, we examined the two directions of work-family conlict, namely, work interference into family and family
interference into work. Furthermore, two coping styles in this study were adaptive and maladaptive coping strategies. his
cross-sectional study was conducted among 429 Malaysian working women using self-reported data. he results of mediational
analysis in the present study showed that adaptive coping strategy does not signiicantly mediate the efect of work-family conlict
on psychological distress. However, maladaptive coping strategies signiicantly mediate the efect of work-family conlict on
psychological distress. hese results show that adaptive coping strategies, which aimed to improve the stressful situation, are not
efective in managing stressor such as work-family conlict. We found that experiencing interrole conlict steers employees toward
frequent use of maladaptive coping strategies which in turn lead to psychological distress. Interventions targeted at improvement
of coping skills which are according to individual’s needs and expectation may help working women to balance work and family
demands. he important issue is to keep in mind that efective coping strategies are to control the situations not to eliminate work-
family conlict.
1. Introduction
he psychologically important aspects of everybody’s life are
employment, marriage, and parenting [1]. Engaging in work,
family, and parenting roles could have a constructive impact
on an individual’s life [2]. Nevertheless, lack of ability to
balance the responsibilities associated with these roles can
lead to conlict between work and family domains [3].
Work-family conlict is frequently deined as “a form of
interrole conlict” in which the behavioural requirements
associated with the role performed in the work and family
domains are mutually incompatible [4]. Initially, it is sup-
posed to be a unidimensional construct but Gutek et al. [5]
proposed a bidirectional nature of conlict between work and
family. Family roles and responsibilities interfere into work
role, which is called Family Interference into Work (FIW). On
the other hand, work roles and responsibilities can interfere
with family role, which is called Work Interference into
Family (WIF). his is a reciprocal relationship; in which work
issues occur if the job obligations remain unfulilled because
a person’s family interferes with work. Consequently, work
issues spill over into the family matters, causing work to
interfere with family domain. herefore, the two directions
of work-family interference need to be distinguished and
assessed separately because each one may have a unique set
of consequences. In this study, we used the two directions of
WIF and FIW to examine their outcomes separately.
Conlicting demands between work and family is shown
to be associated with organizational consequences, such as
turnover intention [6], job dissatisfaction [7], absenteeism,
lower job commitment [8], and burnout [9]. On the other
hand, experiencing work-family conlict especially among
employed women has become a great source of stress [10]
which can afect individuals’ health and wellbeing [11]. his
can be explained by lower level of stress among individuals
who have a balanced work-family life. hose individuals
who balanced their work and family demands, use routines
that avoid long term and chronic work-family conlict. In
Hindawi Publishing Corporation
e Scientific World Journal
Volume 2015, Article ID 343075, 7 pages
http://dx.doi.org/10.1155/2015/343075