CHAPTER 16: The Critical Role of Emotions in the Recruitment, Retention, and Wellbeing of Volunteers – A Review and Call for Research Charmine E. J. Härtel and Jennifer M. O’Connor The University of Queensland Correspondence concerning this article should be addressed to: Professor Dr.Charmine Härtel, The University of Queensland Business School, Brisbane, Australia. E: c.hartel@uq.edu.au TO CITE: Härtel, C. E. J., & O’Connor, J.M. (2015). The Critical Role of Emotions in the Recruitment, Retention, and Wellbeing of Volunteers – A Review and Call for Research. In C.E.J. Härtel, W.J. Zerbe, & N.M. Ashkanasy (Eds.), Research on Emotion in Organizations: New Ways Of Studying Emotion In Organizations. (Chapter 16). Bingley, UK: Emerald Group Publishing.