See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/299358403 THE INFLUENCE OF CUSTOMER DEMOGRAPHIC FACTORS AND DIMENSIONS OF ONLINE BANKING SERVICE QUALITY MODEL TO CUSTOMER SATISFACTION OF THE ONLINE BANKING SERVICES IN STANDARD CHARTERED B... Thesis · May 2015 DOI: 10.13140/RG.2.1.4797.3520 READS 9 1 author: Thinh Gia Hoang University of Roehampton 2 PUBLICATIONS 0 CITATIONS SEE PROFILE Available from: Thinh Gia Hoang Retrieved on: 16 May 2016