Methods Forum
■ Gabriella Modan
Department of English
The Ohio State University
gmodan@gmail.com
Writing the Relationship: Ethnographer-
Informant Interactions in the New
Media Era
With the ever-increasing accessibility of new communications media, there has been growing
discussion among ethnographers about how new media data such as e-mails, SMS/texts,
blogs, news article comment sections, or community group websites have impacted the
practice of ethnography. Generally, questions center around the characteristics of the data
itself. Less often discussed is the effect of new communications media on relationships between
ethnographers and members of the communities they study.
This article explores what happens when social media becomes a channel through which
researchers interact with informants both during fieldwork and between fieldsite visits. I
examine how new formats of quick and often casual written communication influence the
development of ethnographer–informant relationships over time. These technologies make
contact with some informants (but not others) easier and more frequent, and, particularly
because they bring written language into a relationship that often privileges spoken
interaction, they may allow different facets of identity to emerge, reconfigure a researcher’s
network of relationships in the fieldsite, or change the personal-professional divide. [field-
work, ethnography, social media, new technologies]
Introduction
R
ecent years have seen the emergence of a growing body of scholarship that
theorizes the conduct of virtual ethnography and that has begun a conver-
sation about virtual ethnography’s place within ethnographic scholarship.
What hasn’t been as deeply addressed, however, is the role that new information
technologies play in more traditional forms of ethnography. For example, how do we
use social media during our fieldwork and after we’ve left the field to communicate
with our informants, friends, collaborators, and colleagues? How does this influence
our relationships with people in the field, how we see them and how they see us, and
how does all this ultimately influence the direction of our research? What ethical
questions arise, and, for those of us who work in countries where our research is
subject to the approval of our universities’ institutional review boards, how do we or
don’t we address such ethical questions in human subjects review documents?
These are pressing questions because it is becoming more and more common for
ethnographers to interact with informants via social media, both while doing
Journal of Linguistic Anthropology, Vol. 26, Issue 1, pp. 98–107, ISSN 1055-1360, EISSN 1548-1395. Copyright
© 2016 American Anthropological Association. DOI: 10.1111/jola.12114.
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