Electronic copy available at: http://ssrn.com/abstract=1774165
I
n their fight for global competitive advantage, firms
pick strategic options that enable them to save costs
and effort in marketing their goods and services
on a global scale. The cost benefits and administration
ease make the strategy of standardizing international
marketing programs an attractive choice to many
firms (Douglas and Wind 1987; Johansson and Yip
1994; Katsikeas, Samiee, and Theodosiou 2006).
Consequently, standardization is considered perhaps the
most influential aspect of international marketing
strategy (Zou and Cavusgil 2002).
Most prior research on the topic has primarily pertained
to the antecedents to standardization, analyzing a range
of factors that lead firms to adopt this strategy (e.g.,
Baalbaki and Malhotra 1993; Griffith, Chandra, and
Ryans 2003; Harvey 1993; Jain 1989; Laroche et al.
2001; Picard, Boddewyn, and Grosse 1998; Powers and
Loyka 2007). Performance implications have received
less emphasis, and thus the question of the impact of
standardization on firm performance remains an endur-
ing research concern (Griffith, Cavusgil, and Xu 2008).
Among the few studies that have focused on this aspect,
reported results are inconclusive (Özsomer and Prussia
2000; Theodosiou and Leonidou 2003), limiting further
development of theory and improvement of manage-
ment practices. Although prior research has predomi-
nantly indicated overall beneficial effects of standardiza-
When Does International Marketing
Standardization Matter to Firm
Performance?
Oliver Schilke, Martin Reimann, and Jacquelyn S. Thomas
ABSTRACT
The topic of standardization of international marketing programs is an important one faced by managers of global firms
and has attracted significant research attention. Although previous research has established that standardization
enhances performance outcomes, more recent theorizing suggests that this may not always be the case. However, empiri-
cal investigators have paid little systematic attention to moderating conditions. The major purpose of this article is to
investigate the organizational factors that moderate the standardization–performance relationship and, thus, to explore
the types of firm for which standardization is particularly beneficial. The authors examine survey data from 489 firms,
and their results indicate that the standardization–performance link is significantly stronger for large firms with a homo-
geneous product offering, high levels of global market penetration, a cost leadership strategy, and strong coordination
capabilities. The authors conclude that managers evaluating the adequacy of a standardization strategy should consider
the list of contingencies advanced in this research.
Keywords: marketing strategy, standardization, performance, structural equation modeling
Oliver Schilke is Postdoctoral Research Fellow, Stanford
University/RWTH Aachen University (e-mail: schilke@
stanford.edu).
Martin Reimann is Postdoctoral Research Fellow, University
of Southern California (e-mail: mreimann@ usc.edu).
Jacquelin S. Thomas is Associate Professor of Marketing, Cox
School of Business, Southern Methodist University (e-mail:
thomasj@mail.cox.smu.edu).
Journal of International Marketing
©2009, American Marketing Association
Vol. 17, No. 4, 2009, pp. 24–46
ISSN 1069-0031X (print) 1547-7215 (electronic)
24 Journal of International Marketing