Coping Strategies and Collective Efficacy as
Mediators Between Stress Appraisal and Quality
of Life Among Rescue Workers
Gabriele Prati, Luca Pietrantoni, and Elvira Cicognani
University of Bologna
Fire-fighters, paramedics, and emergency medical technicians routinely con-
front potentially traumatic events in the course of their jobs. The mediation
role of coping strategies and collective efficacy in the relationship between
stress appraisal and quality of life was examined (compassion satisfaction,
compassion fatigue, and burnout) in a correlational study. Participants were
463 Italian rescue workers (fire fighters and different categories of emer-
gency health care professionals). Participants filled out measures of stress
appraisal, collective efficacy, coping strategies, and quality of life. The
results showed that emotion and support coping, self-blame coping, and
self-distraction mediated the relationship between stress appraisal and com-
passion fatigue. Moreover, collective efficacy, self-blame coping, and reli-
gious coping mediated the relationship between stress appraisal and burn-
out. Finally, collective efficacy, self-blame coping, and problem-focused
coping mediated the relationship between stress appraisal and compassion
satisfaction. Cognitive restructuring and denial did not mediate the relation
between stress appraisal and any of the quality of life dimensions.
Keywords: rescue personnel, stress appraisal, coping, collective efficacy, quality of life
Rescue workers, such as fire and ambulance officers, tend to experience
similar occupational stress events which may affect their quality of life (Brough,
2004). Exposure to work-related traumatic or critical incidents is associated with
adverse health outcomes such as posttraumatic reactions and burnout (Benedek,
Fullerton, & Ursano, 2007). However, the literature has been focused mainly on
negative indicators of quality of life while the investigation of positive indicators
This article was published Online First February 14, 2011.
Gabriele Prati, Luca Pietrantoni, and Elvira Cicognani, Department of the Education
Sciences, University of Bologna.
Correspondence concerning this article should be addressed to Gabriele Prati, Diparti-
mento di scienze dell’educazione, Universita ` di Bologna, via Filippo Re, 6-40126 Bologna,
Italy. E-mail: gabriele.prati@unibo.it
International Journal of Stress Management © 2011 American Psychological Association
2011, Vol. 18, No. 2, 181–195 1072-5245/11/$12.00 DOI: 10.1037/a0021298
181
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