52
Information Systems Management, 26: 52–60
Copyright © Taylor & Francis Group, LLC
ISSN: 1058-0530 print/1934-8703 online
DOI: 10.1080/10580530802384738
UISM
Theories: For Academics and Practitioners
Theories: For Academics and Practitioners
Scott Schneberger
1
, Carol Pollard
2
, and Hugh Watson
3
1
Principia College
2
Appalachian State University
3
University of Georgia
Abstract Academics consider theories to be the bedrock of scientific research, while some business
practitioners find them esoteric and difficult to understand. Previous discussions on this issue have often
framed theories and research in terms of either rigor or relevance—with little middle ground for academics
and practitioners to meet. This article maintains theories are useful to academics and practitioners, and that it
is essential for both parties to take advantage of the characteristics and usefulness of theories. This article sug-
gests specific ways academic researchers and business practitioners can effectively use a full range of theories.
Keywords theory, practice, impact of research on business practices
Introduction
In the 1950s, U.S. business schools were often criticized
for conducting and publishing research that was “too
practical” and unscientific. As a result, business schools
made every effort to support research that was more
scholarly and “theory driven” (AACSB, 1997). Indeed, some
subsequent highly rigorous and theoretical research, such
as on decision making and options buying, led to dra-
matic changes in the business world and garnered Nobel
prizes. But, the widely publicized Porter-McKibbin report
in 1988, set that movement on its head by documenting
how little attention corporate leaders paid to highly the-
oretical business school research (Porter & McKibbin,
1988). Some information systems researchers have
described this debate as one of “rigor versus relevance”
and have suggested ways to either reach a compromise
between the two, try to do both simultaneously, or at
least ameliorate the ups and downs (for example, Robey
& Markus, 1998; Benbasat & Zmud, 1999).
While academics (people researching and teaching in
academia) debate the extent and practicality of theoretical
research, business practitioners (those people in the
world of business practice) see problems with what topics
academics research, the methodologies used, how long
the research takes, and how the resulting knowledge is
transferred to practitioners. The recent Final Report of the
AACSB International Impact of Research Task Force (AACSB,
2008) claims that many business leaders are not aware
of the significant, practical advances derived from aca-
demic research, and therefore do not value it. The report
points out that academic articles based on, for example,
theories of finance portfolio selection, capital structure,
capital asset pricing, efficient markets, option pricing, and
agency theory have had substantial, long-term impacts
on business practice—but may not be given the credit by
everyday business practitioners. While business schools
may be thought of as more theoretically-oriented than
application-oriented (Rynes, Bartunek, & Daft, 2001) and
faculty are seen as increasingly detached from everyday
business issues, some research suggests a positive, correl-
ative relationship between “academic quality (number of
citations)” and practical relevance as judged by execu-
tives, consultants, and human resource professionals
(Baldridge, Floyd, & Markoczy, 2004).
Simultaneously, academia often prides itself on per-
forming research that is free from “commercial agendas”
(AACSB, 2008) while using systematic methodologies that
painstakingly measure and analyze data. Business practi-
tioners, meanwhile, want managerial productivity gains
tied directly to commercial, market agendas that are
less structured, highly competitive, and under time con-
straints. Peer academic journals give priority to academic
researchers who perform increasingly sophisticated
theoretical and methodological research over academics
who stress application and relevance (Bailey & Ford,
1996)—the very things practitioners are seeking. To top it
Address correspondence to Carol Pollard, Associate Professor and
Executive Director of the Center for Applied Research in Emerging
Technologies (CARET), Appalachian State University, Boone, NC,
USA. E-mail: pollardce@appstate.edu