©JBSQ 2013 183
Journal of Business Studies Quarterly
2013, Volume 4, Number 4 ISSN 2152-1034
Antecedents and Consequences of Employee Engagement: The Case
of Pakistan
Adnan Rasheed, Superior University
Sanam Khan, Comsats University
Dr. Muhammad Ramzan, Lahore University of Management Sciences
Abstract
Employee engagement is becoming a hot topic among business organizations and decision
making bodies. The main aim of this study is to check the relationship between the antecedents
and consequences of employee engagement in the banking sector of Pakistan. A survey was
carried out on 303 employees working in the private and public banking sector of Lahore
Pakistan. Participants were currently doing job in their organization from at least 2 years and
having at least 2 years work experience. In this study correlation among antecedents and
consequences of employee engagement is measured. Results of this study indicate that there is a
positive relationship among the antecedents and consequences of employee engagement. But
variables are less correlated with each other.
Keywords: employee engagement, antecedents, consequences.
Introduction
In reМent years tСe term “empХoyee enРaРement” Сas taФen a funНamentaХ roХe on
organizational effectiveness. This is gaining popularity because it poured significance impact on
employee outcomes, explaining a rich level of involvement, passion and exuberance for work as
compare to other variables like organizational commitment and job satisfaction. This thesis
examines Сow “empХoyee enРaРement” is a МomparativeХy new anН attraМtive researМС topiМ, its
impact on organizational performance and its various drivers. It will also search the significance
role of employee engagement on the organizational performance. Employee engagement was
firstly introduced by the Kahn (1990) tСat “harnessing of organization members' selves to their
work roles; in engagement, people employ and express themselves physically, cognitively, and
emotionaХХy НurinР roХe performanМes.” Perceived Organizational support, perceived supervisor
support and organizational justice are various antecedents of employee engagement and
organizational citizenship is the consequence of employee engagement (Saks 2006; Balain
2009). These can be defined as: Perceived organizational support represents the common belief
of employees that organizations consider the values of employees and care about the well-being
of employees. Perceived supervisor support (PSS) is defined as it is general view of employees
tСat Сow muМС supervisor Рive importanМe to tСe empХoyee’s Мontribution, taФe Мare of