The Design of an Intelligent Community Portal for Diabetes Patient Azizi Ab Aziz, M. Fadli Ahdon, M Hafiz M.Hassin, M. Zaidil Adha Mat Hussin, Fadzilah Siraj and M. Shamrie Sainin Artificial Intelligence Special Interest Group School of Information Technology Universiti Utara Malaysia, 06010 Sintok, Kedah Phone Num: 04-9284005. E-mail: azizi_ab_aziz@hotmail.com Abstract – Community services are among the important business aspect to strengthen the profit and desired between industries and social responsibility alike. Therefore, there is a need for a competitive company to gain trust and loyalty from their potential consumer. This project utilized knowledge based technology to address the need of diabetes patient to improvise their quality of life. Based on the case study done at B Braun Medical (M) Industries Sdn. Bhd., the project offers an ample space of interaction between the company and diabetic community via World Wide Web. Index Terms- Community Portal, Diabetes, Expert System and Post Treatment Care. I. Introduction Community portal is a very popular as it revolutionizes the way of doing social responsibility community services among industry. Portals, as the name implies provide real benefit to the community alike by unlocking the information. This technology appears to be the one stop solution to information booming created by the World Wide Web. Generally, the objective of this portal is to design and develop interactive diabetes patient community web portal for B Braun Medical Industries Sdn. Bhd. Specifically, the objective of this project are: ? To provide information about advanced treatments and to improve their access to these treatments or products. ? To create interactive and collaborative environments both for diabetes patient community (especially Type II) and B.Braun through information exchange, products promotion, health care and life styles supports. ? To create online diabetes community for the exchange and support awareness. ? To support the medical community in their effort to eliminate the risk of diabetes. II. Diabetes Mellitus Diabetes Mellitus, often referred to as diabetes is a condition where is either a lack of insulin or failure of insulin to act normally, leading to a chronically high level of blood glucose [1]. There are two major types of diabetes mellitus, namely as Type I and Type II. Diabetes Type I refers to Insulin Dependent Diabetes Mellitus (IDDM), which occurs mainly in young patients (before 25) often with a sudden onset of symptoms. In Type I Diabetes there is an acute lack of insulin due to the destruction of the insulin producing beta cells in the pancreas. The exact cause is still unknown but it is believed to be caused by an auto-immune process (i.e.: destruction of self by antibodies). Diabetes Type II or Non-Insulin Dependent Diabetes Mellitus (NIDDM) occurs when the produced insulin is in insufficient quantity or not effective. This resistance to insulin action is due to genetic reasons as well as environmental factors such as weight gain and sedentary