Constructing identities in Indian networks: Discourses of marketing management in
inter-organizational relationships
Nick Ellis
a,
⁎, Michel Rod
b
, Tim Beal
c
, Val Lindsay
c
a
School of Management, University of Leicester, Leicester, LE1 7RH, UK
b
Sprott School of Business, Carleton University, Ottawa, ON, Canada K1S 5B6
c
School of Marketing and International Business, Victoria University, Wellington, New Zealand
abstract article info
Article history:
Received 14 February 2010
Received in revised form 13 September 2010
Accepted 24 October 2010
Available online 8 July 2011
Keywords:
Identities in networks
Inter-organizational relationships
India
Discourse analysis
This paper explores business-to-business (B2B) marketing values and knowledge systems in India and their
impact on identity construction in industrial networks. Our study moves methodological approaches into
more interpretive territory by acknowledging the processes of social construction in networks as articulated
by the IMP Group. We bring an interdisciplinary perspective to B2B marketing studies by recognizing cultural
influences on managers' constructions of Indian modernity and explore what these linguistic moves may
mean for the management of buyer–seller relationships. We highlight the dexterity with which individual
actors discursively position themselves, their (and other) firms and countries by drawing upon a range of
interpretive repertoires in their accounts of relationship management. Our chief contribution is to
conceptually synthesize some of the discursive forces at work in identity processes within Indian business
networks and to empirically illustrate the inherent tensions within managers' talk as they construct
individual, organizational and national identities.
© 2011 Elsevier Inc. All rights reserved.
1. Introduction
This paper offers a fresh approach to the study of identities in
networks (Huemer, Håkansson, & Prenkert, 2009) and business-to-
business (B2B) marketing values and knowledge systems (Welch &
Wilkinson, 2002) in post-colonial contexts. Specifically, we explore
Indian marketing management by taking a discursive view of inter-
organizational relationships (Lowe, Ellis, & Purchase, 2008) and plot
the impact of the meaning systems represented in managerial
discourse on identity construction in industrial networks. Our paper
moves methodological approaches in industrial network studies into
more interpretive territory (Hausman & Haytko, 2003; Wilson &
Woodside, 1999). We bring an interdisciplinary perspective to B2B
marketing by focusing on identity processes in networks, in particular
social constructions of Indian modernity, and explore what these
constructions may mean for the management of buyer–seller re-
lationships (Bagozzi, 1995).
In addressing the notion of identity, we agree with the views
expressed in a recent special issue of this journal by Brown, Dacin, and
Pitt (2010, p. 709) who argue that “it is time for B2B marketing
scholars to address the broader issues related to corporate associa-
tions, image, reputation, identity and brand”. While this special issue
makes a valuable contribution, in this paper we wish to explore
identity (or more accurately, identities) in industrial networks from a
perspective that is less focused on corporate branding and image.
Moreover, our methodological approach embraces calls for B2B
scholars not to view science as merely “synonymous with quantifi-
cation” (Malhotra & Uslay, 2009, p. 29) and to bring to the B2B context
studies that draw on a broader organizational and social science
spectrum (Spekman, 2004).
Our study also reflects calls for more empirical research to be
undertaken to improve our understanding of contemporary market-
ing practices, especially in large emerging market economies such as
India and Brazil (Dadzie, Johnston, & Pels, 2008; DeBerry-Spence,
2008). While business relationships in certain cultures like China and
Russia (Jansson, Johanson, & Ramström, 2007) and Japan (Lohtia,
Bello, & Porter, 2009) have been studied quite extensively in recent
years, marketing management in India remains relatively under-
explored in the B2B literature, with only Iyer (1999) and Sarin (1982)
focusing on inter-firm trading and purchasing in India. It is frustrating
to find that much of the existing management literature on Indian
business tends to be based on replication studies, which typically
attempt to apply existing theories to the Indian context (Monga,
2005; Singh, 2008). While these studies provide useful overviews, we
believe that their predominantly deductive, survey-based methodol-
ogies are in need of augmentation with inductive, interpretive
research.
Conceptually and methodologically, we locate our approach
within the ideographic studies of certain industrial network scholars.
The significance of processes of social construction in relationship
Industrial Marketing Management 41 (2012) 402–412
⁎ Corresponding author.
E-mail address: n.ellis@le.ac.uk (N. Ellis).
0019-8501/$ – see front matter © 2011 Elsevier Inc. All rights reserved.
doi:10.1016/j.indmarman.2011.06.014
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Industrial Marketing Management