51 Chapter 3 Research Methodology 3.1 Introduction Methodology refers to the analysis of the methods used appropriate to a field of study. It is a systematic way of accomplishing certain tasks and is defined as a collection of procedures, techniques, tools and documentation aids that helps a software developer to speed up and simplify the software development process (Pressman, 2001). In this research, a combination of methodologies was used. This chapter describes the methodology for this dissertation and the methodology that is used for system development. 3.2 Research Methodology The purpose of the research methodology is to provide a view of the methods that was applied into this research. In addition, it defines the system development life cycle (SDLC) for developing the system.