Australian Health Review November 2008 Vol 32 No 4 639
Indigenous Health
Aust Health Rev ISSN: 0156-5788 1
November 2008 32 4 639-647
©Aust Health Rev 2008 www.aushealthre-
view.com.au
Indigenous Health
Abstract
The health status of Aboriginal and Torres Strait
Islander peoples continues to be significantly
poorer than Australia’s general population. Clearly
there is a need for change, hence the renewed
interest in transitioning to a community control
model for health services as a health intervention.
Yet this requires a significant change manage-
ment process, which is a process developed using
Western business philosophies, and may not be
applicable for community-controlled services that
need to operate within the Aboriginal cultural
domain.
This paper examines the literature on organisa-
tional change management processes, and fea-
tures of Aboriginal community-controlled health
organisations and Aboriginal management styles.
It identifies challenges and synergies that can be
used to inform more effective transition processes
to a community-control model for health services.
The findings also highlight the need for a funda-
mental systems change approach to achieve such
major reform agendas through the creation of a
“collective responsibility” to achieve the vision for
change, utilising participatory change manage-
Aust Health Rev 2008: 32(4): 639–647
ment processes both internally and externally.
IT HAS OFTEN BEEN SAID that the surest way to fail
in the long term is to continue doing what you
have always done.
1
The same can be said for
efforts to improve health of Aboriginal people, as
demonstrated by the health status of the Indi-
genous versus non-Indigenous populations.
“Over the period 1999–2003, Indigenous males
and females died at almost three times the rate of
non-Indigenous males and females. Indigenous
Australians also had higher rates of mortality
from all major causes of death.”
2
(page 178)
The need to change the service model to
address the discrepancies in health status has led
to a renewed interest within Queensland Aborigi-
nal and Torres Strait Islander communities in
taking control of health service delivery where
Leanne L Coombe, Consultant
Apunipima Cape York Health Council, Cairns, QLD.
Correspondence: Ms Leanne L Coombe, PO Box 134,
Stratford, Cairns QLD 4870.
leanne_coombe@yahoo.com.au
The challenges of change management in Aboriginal
community-controlled health organisations. Are there
learnings for Cape York health reform?
Leanne L Coombe
What is known about the topic?
There is considerable literature available on change
and organisation management. While there has
been a recent increase in the literature on cross-
cultural interpersonal relations in management and
the need for effective governance and management
of Aboriginal community-controlled health
organisations, there is a gap in any detailed analysis
of these issues combined.
What does this paper add?
This paper contributes to understanding effective
Aboriginal and Torres Strait Islander health
intervention strategies through examining Western
change and organisational management processes
and how they can assist community-controlled
health organisations and both non-Indigenous and
Aboriginal management staff to undertake major
organisational reforms to improve the health of
Aboriginal and Torres Strait Islander people in
Australia.
What are the implications for practitioners?
The findings of this paper indicate that any health
intervention strategies for Aboriginal and Torres
Strait Islander communities need to be based on
participatory change management processes and a
fundamental systems change management
approach that recognises change as an inherent
quality of a living system, not an imposed driving
force, in order to ensure that the interventions will be
sustainable.