Beyond Information: Developing the Relationship between the Individual and the Group in Online Communities Robert Kraut 1 , Xiaoqing Wang 2 , Brian Butler 3 , Elisabeth Joyce 4 and Moira Burke 1 1 Carnegie Mellon University Pittsburgh, PA 15213 2 University of Maryland College Park, MD 20742 3 University of Pittsburgh Pittsburgh, PA 15260 4 Edinboro University Edinboro, PA 16444 April 18, 2008 Acknowledgments: We thank Zoe Ouyang, Kenneth Chan, and David J. Housman for research assistance; Marc A. Smith at Microsoft Research and David Jeske at Google for providing data; Carolyn Rosé, Jaime Arguello, Cam- eron Williams and William Cohen at Carnegie Mellon University for advice about text and content analy- sis; and Kimberly Ling for helpful feedback and discussion throughout the process of conducting this search. This research is supported by NSF grant IIS-0325049.