An Empirical Examination Of Three
Machiavellian Concepts: Advertisers vs.
The General Public
John Fraedrich
O. C. Ferrell
William Pride
ABSTRACT. This paper examines the perceived ethics of
advertisers and the general public relative to three ethical
concepts. Based on the survey findings, it can be concluded
that with regard to the ethically-ladenconcepts of manipu-
lation, exploitation, and deviousness,advertisers are percep-
tually as ethical as the general public. The research also
clarifies some of the differences between ethics and
Machiavellianism.
Introduction
Recently, much attention has focused on the ethics
of individuals and organizations in our society.
Insider trading, the Iran-Contra affair, the Challenger
John P. Fraedrich is an Assistant Professorof Marketing at Southern
Illinois University at Carbondale. Dr. Fraedrich's teaching and
research interests are primarily in the areas of business ethics,
international channels, strategy, and theory. His recently com-
pleted dissertation was entitled "Philosophy Type Interaction in
the Ethical Decision Making Process ofRetailers."
O. C. Ferrelt is the Distinguished Professor of Marketing and
Business Ethics in the Fogelman College of Business and
Economics at Memphis State University.Dr. Ferrellis the author
of articles in the Journal of Marketing,Journal of Market-
ing Research, Journal of BusinessResearch, Journal of the
Academy of Marketing Science,Journal of Advertising,
Journal of Risk and Insurance, Journal of Consumer
Affairs, Journal of Health Care Marketing, as well as others.
He is co-author of Marketing: Concepts and Strategies, 6tk
ed., MarketingStrategyand Plans, 3rd ed., and Business.
William M. Pride is a Professor of Marketing at Texas A&M
University. Dr. Pride's teaching and research interests are
primarily in the areas of consumer behavior, promotion, and
advertising. He has written several books and has published
numerous articles in a variety ofjournals including the Journal
of Marketing,Journal of Marketing Research,Journal of
Retailing, and the Journal of Advertising.
space shuttle disaster, and college athletic scandals
paint a picture of duplicity and deception in many
institutions within our society. A survey by U.S.
News and World Report concludes that we are becom-
ing a nation of liars. The survey found that over half
of those who responded believe that people are less
honest than they were 10 years ago. In fact, 72% of all
households indicated that they have told falsehoods,
notjust white lies (1987, p. 57).
Many researchers have identified marketing as an
area where ethical problems exist (Murphy and
Laczniak 1981; Walton 1961; Farmer 1967, 1977;
Crawford 1979; McGown 1979a, b, 1980). Farmer
(1967, 1977) states that the public perceives market-
ing as "hucksterism" and that it will always be
perceived as unethical because it "deals with greed
and selfishness and base human desires" (1977, p. 18).
Even though marketing includes many other activ-
ities (e.g., distribution, product development, pricing,
market research) that do not depend on persuasive
efforts, the general population perceives the disci-
pline as fundamentally manipulative. In fact, 49% of
the general public believes that "marketing is the
same thing as advertising" with another 23% uncer-
tain about any differences (Smart et aL, 1986).
Many people perceive advertising as the most
unethical area of marketing (Greyser and Bauer,
1966; Aaker and Day, 1982). Aaker and Day (1982)
reviewed a number of studies that revealed "35-40%
of the public believe that advertising - especially
television advertising - is seriously misleading" (p.
11). Smart et aL, (1986) surveyed a sample of the
general public and found that 74% of the respon-
dents agreed with the statement that "advertisers
frequently manipulate consumers by using deceptive
claims."
In defense of marketers comes an article by Hunt
Journal of Business Ethics 8: 687--694, 1989.
© 1989 Kluwer Academic Publishers.Printed in the Netherlands.