International Journal of Management Sciences and Business Research, May-2015 ISSN (2226-8235) Vol-4, Issue 5 http://www.ijmsbr.com 9 Page Evaluation and analysis of citizens' satisfaction with the quality of life and its impact on urban development (Case study: the city of Khash) Author’s Details: (1) Shoaib Kahrazeh-MSc student in Department of Geography and Urban Planning, College of human science, Zahehan Branch, Islamic Azad University, Zahedan, Iran (2) Gholam Reza Miri (Corresponding author)-Assistant professor in Department of Geography and Urban Planning, College of human science, Zahehan Branch, Islamic Azad University, Zahedan, Iran - (3) Morteza Esmael Nezhad-Assistant professor in Department of Geography, University of Birjand, Birjand, Iran Abstract Quality of urban life is one of the most important fields of urban studies in different countries which have multiple components of the social, environmental and economic. Because of its role as an important tool in the management and planning of urban and generally determine the habitable of cities, attention to this index has been increased in cities. The present research follows Evaluation and analysis of citizens' satisfaction with the quality of life and its impact on urban development (The case study: the city of Khash). The research methodology is descriptive-analytic and is based on the library and field investigation as questionnaire. The results of investigations showed that the constituent elements of environmental quality in both studied areas, although with slight differences, are similar. It was also specified that although citizens' satisfaction with the quality of the environment isn't desirable, but new residents are more satisfied than the old residents. Satisfaction survey found that constituent elements of environmental quality are at the local level. In the new fabric of the city, the greatest impact on citizens' satisfaction was related to socioeconomic dimension and the citizens of the old fabric of the city have the greatest satisfaction from the perceived dimension. Key words: Satisfaction, quality of life, new and old urban fabric, Khash Introduction Urban areas are centers of economic, social and political growth in every country that have demonstrated themselves as the most attractive places to build wealth, work, creativity and innovation, However, some urban areas are facing with significant challenges in the areas of physical and environmental degradation, social exclusion, insecurity, unemployment, economic inequality, lack of housing and traffic and these problems reduce the quality of urban life strongly. Nevertheless, policy-makers and planners at national and international level emphasize on the ability of cities to improve the quality of human life (Rezvani and et al, 2009: 2). Cities, as the context of human biology have a fundamental role in creating consent and in fact, it is the former of the style of life and determines the quality of his life. Attentions to the quality of the human environment not only encourage the human to be in it but it will be effective in making a sense of satisfaction in human (Smith and levermore, 2008: 5). So, a concept entitled the quality of life has been propounded and studied in order to solve human problems and improve urban quality of life. The concept of the quality of life shows general characteristics of the environment in a region which can be a used as a powerful tool to monitor community development planning. It has also been defined as a scale to measure the degree of meeting of the psychological and material needs of the community and family (Pal, 2005: 24). The quality of life has attracted attention in recent years and it has increasingly been the subject of scientific research and theory in different areas and systems. The study of this concept is based on the underlying assumption that the social and physical environment can affect the happiness and welfare of people in one place (Limber, 2006: 2). Generally, the approach of the quality of urban life is an attempt to create a healthy city and to provide municipal services appropriate and accessible to everyone in the framework of sustainability and create a feeling of satisfaction (Harpham et al, 2001: 109). The concept of the of quality of life is assumed as the overall reflects of personal feeling of health includes all the factors involved in human satisfaction and to a large extent is affected by the social, economic and environmental quality of city ( Poll, Van, 1997: 2). The social health of the citizens is the key components and in another word and by the explanation of the World Health Organization, it is the most complex and controversial aspect of the index of health and it is the most important scope of the quality of life. This aspect of health is as an indicator to show the mental health of citizens and in other words it is a criterion to determine the satisfaction or dissatisfaction of individuals and social groups with the quality of life (Samii and et al, 2010: 3). With emphasis on the construction of the city and its physical form and readability, the quality of environment propounds elements such as identity, neighborhood characteristics, speech clarity and street pattern and etc as influential factors in determining the quality of life (Bahrain, 2010: 211). At the same time improving the quality of life in today's communities are the results of improving economic factors such as income distribution, access to public services, economic growth and savings, productivity and capital (Khademi, 2011: 28). In this study, we are going to study the amount of Citizen Satisfaction with the quality of life in the old and new fabric of the city of Khash to provide the most appropriate methods for future planning by explaining the scientific ways. The goals of the research 1- Measuring of citizen's satisfaction with the quality of life in the old and new fabric of the city of Khash. 2- Valuation and ranking the factors affecting the quality of life in the old and new fabric of the city. 3. The relationship between socioeconomic status and physical satisfaction with the quality of the environment of the living. History of research