Converting interns into regular employees: The role of
intern–supervisor exchange
Philip S. Rose
a,
⁎, Stephen T.T. Teo
b
, Julia Connell
c
a
Department of Global Business, Hannam University, O-jeong Dong, Dae-deok Gu, Daejeon 306-791, South Korea
b
New Zealand Work Research Institute, AUT Business School, Auckland University of Technology, Private Bag 92006, Auckland 1142, New Zealand
c
Graduate Research School, University of Technology Sydney, City Campus, PO Box 123, Broadway, NSW, 2007, Australia
article info abstract
Article history:
Received 8 November 2013
Available online 25 December 2013
Internship participation has undergone rapid expansion over the past three decades, to a point
where today, many graduates and internship host-organisations regard internships as the
preferred career entry point into a range of professional vocations. To date, however, there has
been a dearth of studies examining factors that can influence the conversion of interns into
regular employees with their host-organisations. This study bridges that gap as it involved the
collection of data at three time intervals from 303 intern–supervisor dyads (n = 606), in order
to determine the key predictors of intern conversion. Findings indicated that although intern–
supervisor exchange played a strong role in influencing intern's performance, learning
opportunities and satisfaction it did not play a significant role in predicting both the intern's
and the supervisor's conversion intentions. Nonetheless, both intern's and supervisor's
conversion intentions measured during the internship period did play a strong role in
predicting actual conversion to employment at the host-organisation subsequent to the
intern's graduation. Thus, this study begins to shed light on the dynamics on intern conversion,
as a pivotal early juncture in an employee's career lifespan.
© 2013 Elsevier Inc. All rights reserved.
Keywords:
Internships
LMX
Career exploration
Recruitment & selection
Career lifespan
1. Introduction
For university students internships are a key means of career exploration, whilst for organisations internships are an
important means by which to attract and identify talented future employees. Subsequently, internship participation is becoming
an increasingly prevalent pathway into a range of university graduate vocations (Gerdes, 2009; National Association of Colleges &
Employers (NACE), 2013). The proliferation of internships can largely be attributed to their ability on one hand to provide host
organisations with the opportunity to evaluate potential job applicants in actual workplace settings prior to formal employment,
whilst on the other it also allows interns to evaluate their fit with potential employers and vocations prior to making a long-term
career commitment. This unique ‘try before you buy’ approach to employment offered by internships means that internships are
becoming a workplace context of increasing relevance to organisational and vocational researchers alike (Gomboa, Paixão, &
Jesus, 2013; Zhao & Liden, 2011). However, with the exception of a recently emerging stream of literature (Hurst, Good, &
Gardner, 2012; Zhao & Liden, 2011), internship research has been dominated by studies conducted from the intern's perspective,
focused largely on learning outcomes (Hynie, Jensen, Johnny, Wedlock, & Phipps, 2011; Mihail, 2006), or widely on the career
benefits of internship participation for interns in general terms (Cheung & Arnold, 2010; Linn, Ferguson, & Egart, 2004), rather
than as a stage in an employee's career path within a particular host organisation. Therefore, further empirical investigation of
internships, as a pivotal career transition point in an employee's career life span, is needed in order to provide insight into the
Journal of Vocational Behavior 84 (2014) 153–163
⁎ Corresponding author.
E-mail addresses: Philiprosenz@gmail.com (P.S. Rose), drstephen.teo@gmail.com (S.T.T. Teo), julia.connell@uts.edu.au (J. Connell).
0001-8791/$ – see front matter © 2013 Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.jvb.2013.12.005
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