Introduction
During the last 25 years, constant market-
place discontinuities and the accelerating
pace of change have seen traditional busi-
nesses and organizations redesigning them-
selves for superior organizational perfor-
mance (Delaney & Huselid, 1996; Huselid,
1995; Huselid, Jackson, & Schuler, 1997).
In this quest, human resource management
(HRM) has aspired to be a business partner
for more than a decade. There has been a
continuous debate on how human resource
strategy can be linked to the business strat-
egy of the organization (Martell & Carroll,
1995; Pfeffer, 1994; Schuler, 1992; Ulrich,
1997; Wright, McCormick, Sherman, &
McMahan, 1999; Wright & McMahan,
1992). Recently there has been an emphasis
among academics and practitioners on peo-
ple (and people management systems) as a
source of competitive advantage (Bartlett &
Ghoshal, 2002; Becker & Huselid, 1999; Ul-
rich, 1998). Previous empirical research has
given useful insights about the linkage of
HRM with firm performance (Becker &
Huselid, 1998) and has consistently found
that more effective HR management is asso-
REDESIGNING THE HUMAN RESOURCES
FUNCTION AT LAFARGE
Human Resource Management, Fall 2003, Vol. 42, No. 3, Pp. 271–288
© 2004 Wiley Periodicals, Inc. Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.10085
Ashok Som
This article describes the detailed process of redesigning and implementing the human resources
(HR) function at Lafarge. The article argues that a well-articulated and integrated approach of
(1) recruitment, selection, and induction, (2) retraining and redeployment, (3) a performance
appraisal system, (4) a compensation and reward mechanism, and (5) rightsizing and (6) inte-
gration is required to be aligned with the overall business strategy of the organization. It also re-
inforces that the foundation of a value-added HR function is a business strategy that relies on
people as a source of competitive advantage. Key challenges for Lafarge in the future include
(1) maintaining the change momentum, (2) fast and effective integration of acquired compa-
nies and transfer of “best practices,” and (3) attracting and retaining a diverse workforce
through their internationalization program. © 2004 Wiley Periodicals, Inc.
Correspondence to: Ashok Som, Assistant Professor, Strategy and Management Area, ESSEC Business
School, Paris, Avenue Bernard Hirsch–B.P. 105 95021 Cergy-Pontoise Cedex, France; e-mail:
SOM@essec.fr