How job characteristics relate to need satisfaction and
autonomous motivation: implications for work effort
Rein De Cooman
1
, Dave Stynen
2,3
, Anja Van den Broeck
4
, Luc Sels
2
, Hans De Witte
5
1
Research Center for Organization Studies, HRM, KU Leuven|Thomas More, Antwerp, Belgium
2
Research Center for Organization Studies, KU Leuven, Leuven, Belgium
3
Department of Epidemiology, Maastricht University, Maastricht, The Netherlands
4
Human Relations Research Group, KU Leuven|HUB, Brussels, Belgium
5
Research Group Work, Organizational, and Personnel Psychology, KU Leuven, Leuven, Belgium
Correspondence concerning this article should
be addressed to Rein De Cooman, KU Leuven|
Thomas More, Korte Nieuwstraat 33, 2000
Antwerpen, Belgium.
E-mail: rein.decooman@kuleuven.be
doi: 10.1111/jasp.12143
Abstract
To explore the motivational potential of job design, we linked job demands and job
resources, as defined in the job demands–resources model, to the motivational
process defined in self-determination theory. Specifically, we introduced basic need
satisfaction and autonomous motivation as consecutive process variables mediating
the relationship between job design and work effort. We tested this model by means
of structural equation modeling in a sample of 689 employees. The comparison of
several competing models provided support for the hypothesized model. We con-
clude that job demands thwart and job resources promote the fulfillment of 3 psy-
chological needs. High levels of need satisfaction, in turn, are associated with
autonomous motivation and, therefore, with high levels of effort.
Employees’ optimal functioning and positive experiences
at work are key interests in organizational behavior and
human resource management (Warr, 2007). To attract
and retain employees and to enhance their well-being
and performance in the workplace, employers must design
jobs and work environments in line with people’s needs
(Grant, Fried, Parker, & Frese, 2010; Morgeson & Campion,
2002).
This empirical study contributes to the field by exploring
the processes that underlie the motivating potential of job
characteristics. Specifically, we supplement the assump-
tions of the job demands–resources model (JDR; Bakker &
Demerouti, 2007; Demerouti, Bakker, Nachreiner, &
Schaufeli, 2001) with new insights from the strategic
human resource management (SHRM) literature (Schuler &
Jackson, 1987) in order to describe how job characteristics
such as job demands and job resources relate to work effort.
We detail the motivational process underlying these relation-
ships by relying on self-determination theory (SDT; Deci &
Ryan, 2000; Gagné & Deci, 2005). We introduce basic psy-
chological need satisfaction and autonomous work motiva-
tion as process variables mediating the relationship between
job characteristics and the effort employees put into their
jobs, which represents the behavioral manifestation of work
motivation.
This study contributes to the literature in three distinctive
ways. First, relying on SDT, we clarify the process through
which job demands and resources relate to motivational out-
comes. In detailing this motivational process, we extend a
number of recent studies linking JDR and SDT (Van den
Broeck, Vansteenkiste, De Witte, & Lens, 2008) by modeling
both basic need satisfaction and autonomous work motiva-
tion and by focusing on a behavioral outcome (i.e., work
effort), rather than on work-related well-being. As such, the
proposed research model tests a critical mechanism that is
rarely tested within SDT (Gagné, Senécal, & Koestner, 1997;
Richer, Blanchard, & Vallerand, 2002), which is the second
contribution of this study.Finally,following the recommenda-
tions of Becker and Huselid (2010), we extend JDR with a stra-
tegic aspect of job design. Specifically, in addition to the job
characteristics often included in the JDR literature, we con-
sider strategic impact, adapted from the SHRM literature, as
an additional resource. In this study, we develop an integrated
theoretical model on work effort by successively discussing job
characteristics as antecedents and need satisfaction and
autonomous motivation as mediating variables.
Journal of Applied Social Psychology 2013, 43, pp. 1342–1352
© 2013 Wiley Periodicals, Inc. Journal of Applied Social Psychology 2013, 43, pp. 1342–1352