Accident Analysis and Prevention 42 (2010) 1438–1444
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Accident Analysis and Prevention
journal homepage: www.elsevier.com/locate/aap
Accident under-reporting among employees: Testing the moderating influence
of psychological safety climate and supervisor enforcement of safety practices
Tahira M. Probst
∗
, Armando X. Estrada
Department of Psychology, Washington State University, 14204 NE Salmon Creek Avenue, Vancouver, WA 98686-9600, USA
article info
Article history:
Received 16 June 2008
Received in revised form 1 June 2009
Accepted 30 June 2009
Keywords:
Safety climate
Accident under-reporting
Supervisor enforcement
abstract
We examined accident under-reporting with data from 425 employees employed in 5 industries with
above average risk for employee injuries. We expected that rates for unreported accidents would be
higher than rates for reported accidents; and that organizational safety climate and perceptions of super-
visor enforcement of safety policies would moderate the relationship between unreported accidents and
reported accidents. Results showed that the number of unreported accidents was significantly higher
than the number of reported accidents. There was an average of 2.48 unreported accidents for every acci-
dent reported to the organization. Further, under-reporting was higher in working environments with
poorer organizational safety climate or where supervisor safety enforcement was inconsistent. We dis-
cuss the implications of these findings for improving accident under-reporting and occupational safety
in the workplace.
© 2009 Elsevier Ltd. All rights reserved.
Each year approximately 4.1 million work-related injuries and
illnesses are reported in the United States (Bureau of Labor
Statistics, 2007). This figure represents a rate of about 4.4 cases for
every 100 full-time equivalent workers. Recent research suggests
that these figures may actually underestimate the true number of
non-fatal occupational injuries (e.g., Leigh et al., 2004; Rosenman
et al., 2006). Such underestimation occurs when organizations fail
to record employee injuries and illnesses in the OSHA Log of Work-
Related Injuries and Illnesses (organizational-level under-reporting)
or when employees fail to report injuries and illnesses occurring at
work (individual-level under-reporting).
Organizational-level under-reporting has been linked to multi-
ple factors including organizational size (Leigh et al., 2004; Oleinick
et al., 1995), industry sector (Daniels and Marlow, 2005), perceived
lack of management responsiveness (Clarke, 1998) and organi-
zational safety climate (Probst et al., 2008; Zohar, 2003), while
individual-level under-reporting has been linked with variables
such as fear of reprisals or loss of benefits (Webb et al., 1989;
Pransky et al., 1999; Sinclair and Tetrick, 2004); and with a gen-
eral acceptance that injuries are a fact of life in certain lines of work
(Pransky et al., 1999).
This research has advanced our understanding of the factors that
influence individual and organizational under-reporting behav-
iors. However, it is important to note that little research has
investigated the effect of organizational safety climate on the accu-
∗
Corresponding author.
E-mail address: probst@vancouver.wsu.edu (T.M. Probst).
racy of employee reports of experienced workplace injuries. And,
there is limited research examining how supervisory enforcement
of safety practices influence employee reporting behaviors. This
study begins to address these limitations by examining accident
under-reporting among workers employed in above average risk
industries. Specifically, we describe the extent of under-reporting of
accidents and illnesses; examine how organizational safety climate
influence both the number of experienced accidents and the under-
reporting of these accidents; and, we examine how perceptions of
supervisor enforcement of safety policies affect under-reporting.
Before presenting and discussing our main findings, we provide a
review of relevant literature to contextualize the present study.
1. Accident under-reporting & organizational safety climate
In the current study, we define under-reporting as a function
of both (1) the number of accidents reported by the employee to
the organization and (2) the number of accidents experienced by
the employee but not reported to the organization. As the discrep-
ancy between the number of unreported and reported accidents
increases, under-reporting can be said to increase. Thus, we argue
that under-reporting is not adequately captured simply by the num-
ber of unreported accidents. Rather, to understand the depth of the
problem, one needs to ascertain both the number of unreported
accidents as well as the number of reported accidents.
1
1
Alternatively, one might argue for conceptualizing under-reporting as simply
a function of unreported accidents and total experienced accidents. However, this
0001-4575/$ – see front matter © 2009 Elsevier Ltd. All rights reserved.
doi:10.1016/j.aap.2009.06.027