See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/228373193 A review of research on cost of quality models and best practices Article in International Journal of Quality & Reliability Management · July 2006 DOI: 10.1108/02656710610672470 CITATIONS 133 READS 375 2 authors: Andrea Schiffauerova Concordia University Montreal 43 PUBLICATIONS 504 CITATIONS SEE PROFILE Vincent James Thomson McGill University 104 PUBLICATIONS 939 CITATIONS SEE PROFILE All in-text references underlined in blue are linked to publications on ResearchGate, letting you access and read them immediately. Available from: Vincent James Thomson Retrieved on: 14 September 2016