ABSTRACT. This paper examines ethical, legal and
economic dimensions of the decision facing employers
regarding whether it is appropriate to monitor the
electronic mail (e-mail) communications of its
employees. We review the question of whether such
monitoring is lawful. Recent e-mail monitoring cases
are viewed as a progression from cases involving more
established technologies (i.e., phone calls, internal
memoranda, faxes and voice mail).
The central focus of the paper is on the extent to
which employer monitoring of employee e-mail
presents a structure of costs and benefits to the
employer which are unlikely to make such a practice
profitable or practical to the employer. The practice
of employer monitoring to detect illicit employee
behavior (e.g., fraud, harassment of fellow employees,
industrial espionage) is considered.
It is argued that not only does such monitoring
behavior fall short of the standard imposed by Kant’s
categorical imperative for ethical behavior, moni-
toring also fails to meet Aristotle’s ethical standard of
practical wisdom. Other ethical aspects of employer
monitoring are considered.
This paper concerns employer monitoring of
employee electronic mail (e-mail), particularly
the economic and legal aspects of this issue.
Harmon (1997) reports that a recent survey con-
ducted by the American Management
Association found that approximately fifteen
percent of major companies review employees’
e-mail and computer files. In a recent essay on
the subject of employee e-mail privacy, Etzioni
(1997) cites other surveys which place the pro-
portion of firms that monitor e-mail at greater
than one-third. Employers may believe that such
monitoring will prevent workers from utilizing
the firm’s resources for non-firm business, and
reducing the time and energies that workers are
committing to the firm’s affairs. Although the
widespread use of e-mail in the workplace is a
recent development resulting from “new” tech-
nological developments, it can be argued that
employer monitoring of employee e-mail is an
extension of employer monitoring of telephone
calls, fax transmissions, internal memoranda, and
other communications which have an established
history.
Legal issues
A common reaction to the suggestion that
employers may monitor such internal (to the
firm) communications is that this is an abridge-
Ethical, Legal and Economic
Aspects of Employer Monitoring
of Employee Electronic Mail
Journal of Business Ethics 19: 99–108, 1999.
© 1999 Kluwer Academic Publishers. Printed in the Netherlands.
Thomas J. Hodson
Fred Englander
Valerie Englander
Thomas J. Hodson works on flood control and deep draft
navigation projects as a regional economist with the U.S.
Army Corps of Engineers. He earned a Ph.D. in
economics at The City University of New York and a
J.D. at University of Pittsburgh, and is a member of
the bar in Pennsylvania and New Jersey. His publica-
tions include articles in Conservation Biology and
The Journal of Forensic Science.
Fred Englander is an economics professor at Fairleigh
Dickinson University in Madison, NJ. He received his
Ph.D. in economics from Rutgers University. His
research interests include public finance, income redistri-
bution programs, and economic aspects of the law. His
publications include articles in the Southern
Economics Journal , the Journal of Risk and
Insurance, and Policy Studies Review.
Valerie Englander is an economics professor at St. John’s
University in Staten Island, New York. She received
her Ph.D. in economics from Rutgers University. Her
research interests include public finance, health economics,
and program evaluation. Her publications include articles
in The American Economist , The Journal of
Behavioral Economics and Policy Studies Review.