Web-Conference Supervision for Advanced Psychotherapy Training:
A Practical Guide
Allan Abbass
Dalhousie University
Stephen Arthey
Melbourne Centre for Intensive Short-Term Dynamic
Psychotherapy, Melbourne, Australia
Jason Elliott
Calgary, Alberta, Canada
Tim Fedak
Dalhousie University
Dion Nowoweiski,
Jasmina Markovski, and Sarah Nowoweiski
Melbourne Centre for Intensive Short-Term Dynamic Psychotherapy, Melbourne, Australia
The advent of readily accessible, inexpensive Web-conferencing applications has opened the door for
distance psychotherapy supervision, using video recordings of treated clients. Although relatively new,
this method of supervision is advantageous given the ease of use and low cost of various Internet
applications. This method allows periodic supervision from point to point around the world, with no
travel costs and no long gaps between direct training contacts. Web-conferencing permits face-to-face
training so that the learner and supervisor can read each other’s emotional responses while reviewing case
material. It allows group learning from direct supervision to complement local peer-to-peer learning
methods. In this article, we describe the relevant literature on this type of learning method, the practical
points in its utilization, its limitations, and its benefits.
Keywords: psychotherapy supervision, Web-conference, video-conference, video recording
Supervision is essential to developing professional competen-
cies and maintaining standards for mental health professionals
(Bernard & Goodyear, 2009). However, the distance between
supervisors and supervisees can limit access to training (Buist,
Coma, Silvas, & Burrows, 2000). Others may struggle to access
these resources because of travel costs and disruption to work
commitments.
Although the earliest form of distance supervision likely in-
volved written correspondence between Freud and his colleagues
(Gay, 1998), more modern distance supervision approaches relied
on the telephone, which limited communication to verbal dialogue
and excluded the benefit of visual cues and subtleties (Wetchler,
Trepper, McCollum, & Nelson, 1993). E-mail increased the ease
of distance communication, yet there was considerable room for
error and miscommunication, with only the written word available
and no access to subtle communication of speech and body lan-
guage (Watson, 2003).
More recently, e-learning tools (e.g., discussion forums, text-
chat) available within learning management systems (e.g., Black-
board) have also been used for distance supervision. There is some
evidence to support these real-time methods. In their investigation
of the efficacy of a 12-week, online text-chat, peer supervision
group for school counselor trainees, Butler and Constantine (2006)
found that the trainees who participated in the web-based group
reported significantly higher collective self-esteem (i.e., positive
feelings in identifying as a school counselor) and case conceptu-
alization skills compared with their counterparts who did not
participate in web-based supervision. Conn, Roberts, and Powell
(2009) examined the relationship between type of supervision (i.e.,
a hybrid model of face-to-face supervision [F2FS] and online
text-chat, compared with F2FS only) and attitudes toward technol-
ogy, future use of technology in professional practice, and the
quality of supervision among a sample of school counseling in-
terns. They found that the use of the hybrid model of supervision
was positively related to attitudes toward use of technology in
counselor education and in future professional practice. They
further found that perceptions of supervisory rapport and of client
focus did not differ between the hybrid group and the F2FS group.
Additionally, satisfaction with the supervisory experience did not
differ for students in the hybrid model of supervision and the F2FS
group. Finally, they found that use of the hybrid model of super-
Allan Abbass, Centre for Emotions and Health, Dalhousie University,
Halifax, Nova Scotia, Canada; Stephen Arthey, Dion Nowoweiski, Jasmina
Markovski, and Sarah Nowoweiski, Melbourne Centre for Intensive Short-
Term Dynamic Psychotherapy, Melbourne, Australia; Jason Elliott, Indepen-
dent Practice, Calgary, Alberta, Canada; and Tim Fedak, Division of Medical
Education, Dalhousie Faculty of Medicine, Dalhousie University, Halifax,
Nova Scotia, Canada.
Correspondence concerning this article should be addressed to Allan
Abbass, MD, FRCPC, Professor & Director of Psychiatric Education,
Director, Centre for Emotions and Health, Dalhousie University, Rm
8203-5909 Veterans Memorial Lane, Halifax NS, Canada B3H 2E2.
E-mail: allan.abbass@dal.ca
Psychotherapy © 2011 American Psychological Association
2011, Vol. 48, No. 2, 109 –118 0033-3204/11/$12.00 DOI: 10.1037/a0022427
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