TEACHING TEAMWORK AND PROBLEM
SOLVING CONCURRENTLY
Sonia M. Goltz
Michigan Technological University
Amy B. Hietapelto
Roger W. Reinsch
Northeastern Illinois University
Sharon K. Tyrell
Alfred State College
Teamwork and problem-solving skills have frequently been identified by
business leaders as being key competencies; thus, teaching methods such
as problem-based learning and team-based learning have been developed.
However, the focus of these methods has been on teaching one skill or the
other. A key argument for teaching the skills concurrently is that the ability to
solve an unstructured real-world problem within teams is what is needed out-
side the classroom and that this requires the use of both sets of skills simulta-
neously. Thus, the authors describe the design and implementation of a group
problem-solving skills course for undergraduates, in which they engage in real
creative problem-solving work together over a semester while learning and
developing skills appropriate to their current stages in the team development
and problem-solving processes. This method offers the potential to address
criticisms by business leaders that new graduates often are technically profi-
cient yet ill prepared to solve everyday organizational problems.
Keywords: decision making; experiential learning; group process; inter-
personal skills; problem solving; teams; team development
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Authors’ Note: The authors are grateful to Janet Gillespie, Courtney Hunt, and Jane Schmidt-
Wilk, and to two anonymous reviewers, for their insightful comments and encouragement on
this article. A workshop version of this article was presented at OBTC 2005 in Scranton,
Pennsylvania; feedback from session participants is also acknowledged. Correspondence
should be directed to Sonia M. Goltz, Michigan Technological University, School of Business
and Economics, 1400 Townsend Drive, Houghton, MI 49931; e-mail: smgoltz@mtu.edu.
JOURNAL OF MANAGEMENT EDUCATION,Vol. XX No. X, Month XXXX xx-xx
DOI: 10.1177/1052562907310739
© 2007 Organizational Behavior Teaching Society
Copyright 2007 by The Organizational Behavior Teaching Society.