Article
Performance Regimes in Health
Care: Institutions, Critical
Junctures and the Logic of
Escalation in England and
the Netherlands
Christopher Pollitt
Public Management Institute, Katholieke Universiteit Leuven, Belgium
Stephen Harrison, George Dowswell
National Primary Care Research and Development Centre, University of Manchester, UK
Sonja Jerak-Zuiderent, Roland Bal
Erasmus Medical Centre, Erasmus Universiteit Rotterdam, The Netherlands
Abstract
The Netherlands and England are near neighbours whose health care systems have much in common
and whose health policy communities have also usually been well aware of what is going on in the
other country. Nevertheless, for the two decades from 1982, England adopted and repeatedly
redeveloped performance indicator (PI) systems in the health care field while the Netherlands
virtually shunned them.A broad institutional explanation for this divergence is provided by England’s
majoritarian and adversarial political system that leaves governments with fewer constraints and
compromises than in the more consociational Dutch system. More recently, however, a Dutch
national system of health care PIs has appeared, suggesting that this explanation needs to be
supplemented. This paper draws on an empirical study of PI systems in the two countries over the
period from 1982 to 2007 to suggest that two further factors are at work. Established institutional
patterns may be disrupted by ‘punctuations’, while technical and political factors endogenous to PI
systems may exert a logic of their own.
Keywords
comparative; formative; health care; history; performance indicators; summative
Introduction
The Netherlands and England are near neighbours that share many fundamental characteristics
in their health care systems. Nevertheless, for two decades from 1982, England adopted and
Corresponding author:
Christopher Pollitt, Public Management Institute, Katholieke Universiteit Leuven
Email: Christopher.Pollitt@soc.kuleuven.be
Evaluation
16(1) 13–29
© The Author(s) 2010
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DOI: 10.1177/1356389009350026
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