International Journal of Information Management 30 (2010) 416–424
Contents lists available at ScienceDirect
International Journal of Information Management
journal homepage: www.elsevier.com/locate/ijinfomgt
Knowledge management: An information science perspective
Gashaw Kebede
∗
School of Information Sciences, Addis Ababa University, Ethiopia, P.O. Box 150495, Addis Ababa, Ethiopia
article info
Keywords:
Information science
Knowledge management
Information management
Knowledge hierarchy
Scope of knowledge management
abstract
Knowledge management (KM) is an emerging field of specialization in a number of professions, including
Information Science (IS). The different professions are contributing to and influencing the developments
in KM in their own ways. However, it is argued here that IS is not contributing to the advancement of
KM as much as it should for a number of apparent reasons. The main purpose of the paper is to call on
the members of the IS profession to take a more proactive and visible role in advancing KM by showing
that KM is a natural and long-awaited development in IS and that a number of circumstances have made
KM to be an area of emphasis in IS whose time has come. The paper also aims at contributing towards
achieving a consensus among IS professionals on conceptualization, goals, and scope of KM in IS. The
recommendations of the paper focus on how the profession could proactively be involved in advancing
KM.
© 2010 Elsevier Ltd. All rights reserved.
1. Background and problem statement
Knowledge management (KM) is one of the emerging topics
of academic and professional discourse in many fields of knowl-
edge, including cognitive sciences, sociology, management science,
information science (IS), knowledge engineering, artificial intelli-
gence, and economics (Dalkir, 2005; Martin, 2008; Sinotte, 2004;
Rowley, 2007; Wild & Griggs, 2008). Professional journals dedi-
cated to KM, special issues on KM, regular scholarly articles on
KM, reports on different aspects of KM, and national and inter-
national conferences on KM have all become common beginning
the early 1990s (Ajiferuke, 2003; Blair, 2002; Chua, 2009; Jakubik,
2007). Professional associations that promote the interests of KM
professionals are also emerging (such as the Knowledge Manage-
ment Professionals Society (KMPro) and Knowledge Management
Society of Malaysia). Academic programs offering degrees of vari-
ous levels and short courses are also expanding all over the world
(Ajiferuke, 2003; Dalkir, 2005). As will be discussed later in this
paper, the importance of managing knowledge is also getting more
and more attention in all types of organizations, including busi-
nesses, government bodies, research institutes, Non-Governmental
Organizations (NGOs), and international development and financial
institutions (Blair, 2002; Chua, 2009).
Evidently, there is a tendency by the different professions inter-
ested in KM to present and interpret what constitutes KM from
their own perspective as well as define the future direction of KM
∗
Tel.: +251 911406530.
E-mail addresses: gashawkbd@yahoo.com,
gashawk@sisa.aau.edu.et, gashawk@hotmail.com.
as it fits the traditions and perspectives of their own profession
(Dalkir, 2005; Ekbia & Hara, 2007; Hlupic, Pouloudi, & Rzevski,
2002; Jashapara, 2005; Liao, He, & Tang, 2004; McInerney, 2002;
Sarrafzadeh, Martin, & Hazeri, 2006; Widén-Wulff et al., 2005).
Consequently, developments in KM are influenced by the differ-
ent professions interested in knowledge (Dalkir, 2005; Jashapara,
2005; Martin, 2008; Rowley, 2007; Sarrafzadeh et al., 2006; Sinotte,
2004). This has resulted in, among others, lack of universal consen-
sus on some of the key issues of KM, including conceptualizations,
processes, goals and scope of KM (Bouthillier & Shearer, 2002;
Bouthillier & Shearer, 2005; Corrall, 1999; Hlupic et al., 2002;
Maceviciute & Wilson, 2005; Martin, 2008; Morrow, 2001; Ponelis
& Fairer-Wessels, 1998; Sinotte, 2004; Wilson, 2002; Widén-Wulff
et al., 2005). While this seems to be the case with most of the other
professions interested in KM, IS is not playing as much influen-
tial role as it should be (Ajiferuke, 2003; Corrall, 1999; Jashapara,
2005; Martin, 2008; Orzano, McInerney, Scharf, Tallia, & Crabtree,
2008; Sarrafzadeh et al., 2006; Summers, Oppenheim, Meadows,
McKnight, & Kinnell, 1999) for a number of apparent reasons,
including the following:
First, there is an ongoing debate among the members of the
profession on whether KM is a legitimate and distinct field of spe-
cialization of IS (Blair, 2002; Bouthillier & Shearer, 2002; Davenport
& Cronin, 2000; Gorman, 2004; Maceviciute & Wilson, 2005;
Martin, 2008; Sarrafzadeh et al., 2006; Widén-Wulff et al., 2005;
Wilson, 2002). This group considers KM as another term for what
they have been doing all along. Members of the profession who
reject KM as a distinct field of specialization within IS obviously
avoid purposeful engagement in advancing KM.
Second, many members of the profession also consider KM as
akin to Information Management (IM) that they are currently prac-
0268-4012/$ – see front matter © 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.ijinfomgt.2010.02.004