Journal of Sociology © 2011 The Australian Sociological Association, Volume XX(X): 1–19
DOI:10.1177/1440783311407947 www.sagepublications.com
How do South
Australian consumers
negotiate and respond to
information in the media
about food and nutrition?
The importance of risk, trust and uncertainty
Paul R. Ward
Flinders University
Julie Henderson
Flinders University
John Coveney
Flinders University
Samantha Meyer
Flinders University
Abstract
The amount of information in the media about food and nutrition is increasing.
As part of the risk society, consumers have a moral imperative to synthesize
this information in order to manage their diet. This article explores how media
information about food affects how consumers place trust in the food system
and strategies adopted to manage conflicting nutritional information. Qualitative
interviews were undertaken with 47 shoppers drawn from higher and lower
socio-economic metropolitan and rural locations. There was an overriding trust
in the Australian food system; however, participants talked about the impact
of the large amounts of complex, confusing and often contradictory information.
For some, this led to an active search for ‘truth’, for others it created uncer-
tainty and anxiety, and for others a sense of paralysis or stasis. The findings
are explored in relation to the production and consumption of risks in late
modernity and the interrelationship between trust and risk.
Keywords: communication, emotions, health, mass communication, public
health, sociological theory