Transportation 23: 163-190, 1996.
© 1996 Kluwer Academic Publishers. Printed in the Netherlands.
Forecasting telecommuting
An exploration of methodologies and research needs
SUSAN L. HANDY l & PATRICIA L. MOKHTARIAN 2
1 Community and Regional Planning Program, School of Architecture, The University of
Texas at Austin, Austin, TX 78712-1160, USA; Z Department of Civil Engineering and
Institute of Transportation Studies, The University of California at Davis, Davis,
CA 95616-5294, USA
Accepted 21 June 1995
Key words: forecasting methodologies, technological substitution, telecommuting, trans-
portation modeling
Abstract. Transportation planners increasingly recognize telecommuting as an important trend.
But while they often advocate te!ecommuting as a transportation demand management strategy,
transportation planners have made little progress toward incorporating telecommuting into
transportation forecasts, at least partly because of the limited data available. In this paper we
explore four alternative methodologies for forecasting telecommuting and discuss the kinds of
data that must be collected before these methodologies can be applied. The first approach is trend
extrapolation, using curves of technological substitution. Sufficient data are currently available
to produce forecasts, albeit highly uncertain forecasts, using this approach. However, even with
better data this approach does not address underlying factors and trends that will affect the
future of telecommuting. As a result, we explore three additional approaches that should produce
more reliable forecasts but which require new data and knowledge about telecommuting:
analyzing the characteristics of telecommuters in contrast to nontelecommuters, analyzing factors
affecting the individual choice to telecommute, and incorporating telecommuting into tradi-
tional transportation forecasting models.
Introduction
As congestion and air quality problems in metropolitan areas worsen and
calls for doing something about these problems increase, transportation
planners in the US are tuming to telecommuting as a potential strategy for
managing travel demand. The Clean Air Act Amendments of 1990, for
example, require states to include Employer-Based Trip Reduction Programs
in their State Implementation Plans; include among the transportation control
measures that employers can use to achieve their vehicle occupancy goals is
telecommuting. ISTEA, the Intermodal Surface Transportation Efficiency
Act, provides enough flexibility in funding categories that federal funds can
be used to establish telecommuting programs. The federal government as