http://hea.sagepub.com/ Health: http://hea.sagepub.com/content/8/3/311 The online version of this article can be found at: DOI: 10.1177/1363459304043468 2004 8: 311 Health (London) Greatbatch Jackie Goode, Gerard Hanlon, Donna Luff, Alicia O'Cathain, Tim Strangleman and David Reluctant Patient Male Callers to NHS Direct: The Assertive Carer, the New Dad and the Published by: http://www.sagepublications.com can be found at: Health: Additional services and information for http://hea.sagepub.com/cgi/alerts Email Alerts: http://hea.sagepub.com/subscriptions Subscriptions: http://www.sagepub.com/journalsReprints.nav Reprints: http://www.sagepub.com/journalsPermissions.nav Permissions: http://hea.sagepub.com/content/8/3/311.refs.html Citations: at Loughborough Univ of Tech on January 6, 2011 hea.sagepub.com Downloaded from