See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/3693483 A Spoken Language System For Automated Call Routing Conference Paper in Acoustics, Speech, and Signal Processing, 1988. ICASSP-88., 1988 International Conference on · May 1997 DOI: 10.1109/ICASSP.1997.596144 · Source: IEEE Xplore CITATIONS 44 READS 21 4 authors, including: Some of the authors of this publication are also working on these related projects: SENSEI: Making Sense of Human Conversations Data View project Personal Healthcare Agents ( PHA ) View project Giuseppe Riccardi Università degli Studi di Trento 185 PUBLICATIONS 2,767 CITATIONS SEE PROFILE Allen L. Gorin MIT 102 PUBLICATIONS 1,825 CITATIONS SEE PROFILE All content following this page was uploaded by Allen L. Gorin on 26 December 2013. The user has requested enhancement of the downloaded file. All in-text references underlined in blue are added to the original document and are linked to publications on ResearchGate, letting you access and read them immediately.