See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/239524248 TQM Implementation for Improved Engineering Performance: A Case Study in a Semiconductor Manufacturing Firm Conference Paper ยท December 2009 CITATIONS 3 READS 405 3 authors: Poh Kiat Ng Multimedia University, Malacca, Malaysia 122 PUBLICATIONS 288 CITATIONS SEE PROFILE Gerald Guan Gan Goh Multimedia University 36 PUBLICATIONS 132 CITATIONS SEE PROFILE Uchenna Cyril Eze United International College 89 PUBLICATIONS 553 CITATIONS SEE PROFILE All content following this page was uploaded by Poh Kiat Ng on 14 February 2014. The user has requested enhancement of the downloaded file. All in-text references underlined in blue are added to the original document and are linked to publications on ResearchGate, letting you access and read them immediately.