J. Eng. Technol. Manage. 18 (2001) 91–96
Book reviews
Manufacturing Advantage: Why High-Performance Work Systems Pay Off
Eileen Appelbaum, Thomas Bailey, Peter Berg, and Arne L. Kalleberg, Cornell University
Press, Ithaca, NY, 2000, 258 pp.
In this age of workplace change, there is renewed interest in understanding how spe-
cific organizational and human resource practices shape both employee and organizational
outcomes. Moreover, while the ‘New Economy’ dominates the popular press, traditional
manufacturing remains a dominant force in shaping the US economy. This book expands
our understanding of this critical sector and provides important insight into the processes
through which organizational practices have helped revitalize manufacturing in the US.
While many books have examined the historical experiments with job design, this book
expands our understanding of high performance systems in three important ways. First, it
examines multiple firms in three distinct areas of manufacturing including steel, apparel,
and medical electronic equipment. By selecting specific industries for greater scrutiny, the
authors provide in depth knowledge of the challenges facing an industry as well as an un-
derstanding of how these systems work in distinct contexts. Second, the authors provide a
clear framework through which we can understand high performance systems and how they
shape outcomes. This framework provides a mechanism for understanding how different
practices can shape outcomes across settings. Third, this book is one of the first efforts to
examine the effects of high performance work systems on employee as well as organiza-
tional outcomes. This focus on employee outcomes is critical if we are to understand the
long-term viability of high performance systems in American manufacturing.
The book contains a preface and 11 chapters. The preface outlines the three industries
studied including apparel, steel, and medical electronic instruments and imaging. In all,
the researchers examine the practices and outcomes in nearly 40 plants across these three
settings. Chapter 1 begins by highlighting the continued strategic role of manufacturing in
the American economy as the fuel for productivity growth.
In Chapter 2, the authors provide their framework for understanding the operation and
outcomes of high performance systems. Overall, improvement in organizational perfor-
mance arises through the exertion of effective discretionary effort by employees. Based
upon Bailey’s research, the development of effective discretionary effort requires that (1)
employees want to put forth discretionary effort through specific rewards or commitment
to organizational objectives; (2) employees have the necessary skills to make their effort
meaningful; and (3) employers have provided employees with the opportunity to participate
in substantive shop-floor decisions through the way that work is organized. By focusing on
0923-4748/01/$ – see front matter © 2001 Elsevier Science B.V. All rights reserved.