Structural equation model for assessing impacts of contractor's performance
on project success
Hemanta Doloi
a,
⁎
, K.C. Iyer
b
, Anil Sawhney
b
a
Faculty of Architecture, Building and Planning, The University of Melbourne, Victoria 3010, Australia
b
Dept. of Civil Engineering, Indian Institute of Technology, Delhi, Hauz Khas, New Delhi 110016, India
Received 9 February 2010; received in revised form 1 April 2010; accepted 25 May 2010
Abstract
Contactor's expertise and performance play a significant role in successful delivery of a project. While clients strive hard to make the best
decisions in selecting the right contractor for the right job, a clear understanding of the underlying attributes associated with contractors' selection
in the context of achieving successful project outcomes is critical. In an attempt to understand these pre-emptive qualification criteria and their
links to contractors' performance on a project, a hierarchical structural model is established. By employing the structural equation modelling
technique, the model adapts a total of 29 technical attributes across five confirmatory factors namely, soundness of business and workforce
(SBW), planning and control (PC), quality performance (QP), past performance (PP) and overall project success (OPS). Based on the survey data
collected across medium size construction projects in Australia, the results of the model confirmed that technical planning and controlling
expertise of contractor is key in achieving success on projects. With a clear understanding of the significance of these factors in the context of
contractors' performance, these findings could potentially contribute to the development of a company's procedures or to enhance existing
knowledge of contractor prequalification practices.
© 2010 Elsevier Ltd. and IPMA. All rights reserved.
Keywords: Prequalification; Contractor selection; Project performance; Structural model
1. Introduction
Contractors' prequalification is one of the widely published
topics in construction industry research. However, the relation-
ship between prequalification criteria and contractors' ability to
meeting clients' requirements and achieve project success remains
largely unanswered and is an important topic for investigation
(Holt, 1998; Mbachu, 2008). Every construction project is unique
and comprises of unique complexities and risks across many
issues throughout the construction process. Increasing complexity
in design and involvement of multitude of stakeholders in modern
construction projects, add further challenges for both clients and
contractors in matching the required skills and capabilities to
deliver the project successfully. Incorrect selection of a contractor
for a given project may potentially lead to a bad legacy of failure
coupled with its consequences such as poor business practices or
bankruptcy (Uher and Runeson, 1984; Holt et al., 1995).
Contractors' ability to succeed on a project depends on diverse
inherent attributes ranging from project complexity, technical
expertise to organisational capability and risk management
practices. Thus, a robust prequalification process for selecting
the right contractor is an important first step for ensuring success
in candidate projects (Arslan et al., 2008). The intent of this
research is to provide a clear understanding of such factors
incorporating client's, design team's and contractors' viewpoints.
Identification of these underlying factors from the successful
project delivery perspective and their relationships to the project
functions should help both clients and contractors in achieving
successful project outcomes.
This study aims to examine the effectiveness of prequalifi-
cation criteria in contractor selection from a successful project
delivery perspective. Based on previous studies (Doloi, 2009;
Available online at www.sciencedirect.com
International Journal of Project Management 29 (2011) 687 – 695
www.elsevier.com/locate/ijproman
⁎
Corresponding author.
E-mail addresses: hdoloi@unimelb.edu.au (H. Doloi),
kciyer@civil.iitd.ac.in (K.C. Iyer), sawhney@civil.iitd.ac.au (A. Sawhney).
0263-7863/$ - see front matter © 2010 Elsevier Ltd. and IPMA. All rights reserved.
doi:10.1016/j.ijproman.2010.05.007