See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/220300367 Applying a Customer Value Model in mobile communication business Article in International Journal of Electronic Business · January 2008 DOI: 10.1504/IJEB.2008.021180 · Source: DBLP CITATIONS 13 READS 84 2 authors, including: Mikko Pynnönen Lappeenranta University of Technology 43 PUBLICATIONS 131 CITATIONS SEE PROFILE All content following this page was uploaded by Mikko Pynnönen on 28 March 2014. The user has requested enhancement of the downloaded file. All in-text references underlined in blue are added to the original document and are linked to publications on ResearchGate, letting you access and read them immediately.