Abstract - In the light of the rapidly changing and
benefits brought by cloud computing, the study is to find the
critical factors that may hinder the benefits of cloud
adoption, with respective measures proposed.
It was found that control self-assessment (CSA) can
enhance the IS security and improve business value delivery.
A research model between CSA, cloud security (CS) and
cloud-related business performance (CBP) are proposed,
tested by distributing surveys to collect raw data, and
afterward analyzed by Partial Least Square (PLS). The
results can contribute to cloud adoption with practical
measures suggestions.
Keywords - Cloud-related business performance, cloud
security, control self-assessment, IS security.
I. INTRODUCTION
As a fast-growing emerging computing paradigm
since 2006, cloud computing has changed the way of IT
management and has brought various benefits such as
cost-saving, dynamic scalability, enriched efficiency and
optimized IT resource utilizations [1] [2]. But its
increasing popularity has also led to risk and security
concern [3]. With the confidential data and business-
critical applications in the cloud, the daily operation can
be ruined if the cloud systems and applications go down
and there are no contingency plans. Yet, a widely
acknowledged solution is not available [4] [5] [6]
Companies’ passion on cloud adoption for
competition advantages and customers demand has
brought the exponential growth of cloud market [7]. It
would be useful to find the key factors, as well as
effective, efficient and all-rounded measures for
Information security (InfoSec) protection.
II. AIM AND OBJECTIVE
The control self-assessment (CSA), as an IS audit
technique, would be studied to see if it can enhance the
security level of cloud projects and the cloud-related
business performance (CBP), with the related security
problems also addressed. The results can help optimizing
cloud security policy, enhancing cloud security (CS),
ensuring proper data and information usage and storage,
and ensuring the cloud to work properly.
This paper focus on the CSA implementation, key
factors of CS, CBP, and their inter-relationship, excluding
external audit on cloud, detailed cloud infrastructure and
the services selection.
III. RESEARCH QUESTIONS
By answering the following questions, we may better
understand, thus manage cloud adoption for better
business.
1) What are the critical factors that hinder the company
from maximizing the benefits of cloud adoption?
2) Would there be any measures that could deal with the
obstacles of cloud adoption in the long term?
3) Would there be any measures that could increase the
business value delivered to the company by cloud
adoption?
IV. LITERATURE REVIEW
A. Cloud Computing
Among different possible definition [8], in 2011,
National Institute of Standards and Technology (NIST)
defined cloud computing as follows [9],
"… a model for enabling ubiquitous, convenient, on-
demand network access to a shared pool of
configurable computing resources (e.g., networks,
servers, storage, applications and services) that can be
rapidly provisioned and released with minimal
management effort or service provider interaction."
Widely acknowledged in recent researches [10] [11],
NIST definition will be adopted.
B. The Impact of Cloud Adoption on Business
Performance
The term "Cloud-related Business Performance" is
not commonly seen. However, the impacts of cloud
implementation on business performance are often
discussed. The suggested advantages includes reduction
of initial and maintenance costs of ICT capital supports on
peak-load capacity increment as well as centralization of
infrastructures in areas with lower costs [12],
improvement of competitiveness and flexibility of scaling
up or down the amount of required resources [12] [13]
However, there are also some potential risks of using
cloud services, such as loss of direct control of resources
and software, increased liability risk due to security
breaches and data leaks as a result of using shared
external resources, and decreased reliability since the
service providers may go out of business, causing
business continuity and data recovery issues [13].
An Investigation on the Relationship Between Control Self-Assessment, Cloud
Security, and Cloud-Related Business Performance - Using Partial Least Squares
Cheuk Hang Au
1
, Walter S. L. Fung
2
, Aaron Tses
3
1
Department of Decision Sciences and Managerial Economics, The Chinese University of Hong Kong, Hong Kong
2
Department of Computing, The Hong Kong Polytechnic University, Hong Kong
3
Department of Marketing, The Chinese University of Hong Kong, Hong Kong
allen.au@link.cuhk.edu.hk
1879 978-1-5090-3665-3/16/$31.00 ©2016 IEEE