ABSTRACT. Codes of ethics exist in many, if not the
majority, of all large U.S. companies today. But how
the impact of these written codes affect managerial
attitudes and behavior is still not clearly documented
or explained. This study takes a step in that direction
by proposing that attention should shift from the
codes themselves as the sources of ethical behavior
to the persons whose behavior is the focus of these
codes. In particular, this study investigates the role of
code familiarity as a factor impacting the influence
of an ethics code on manager behavior. Data collected
from 286 executives from companies in the direct
selling industry are used to test hypotheses (1) that the
perceived usefulness of ethics codes is positively
related to the degree of familiarity with the code, and
(2) that ethical climate as assessed by managers is
positively related to the code’s perceived usefulness.
Both hypotheses are supported, and their implications
and further research directions are discussed.
KEY WORDS: code of ethics, ethical behavior of
managers, ethical climate, ethics code familiarity,
ethics in direct selling
Codes of ethics have become commonplace in
today’s business world. Studies show that the vast
majority of large U.S. companies as well as
industry and professional associations have
written documents labeled as codes of ethics or
codes of conduct (Benson 1989; Kohls,
Chapman, and Mathieu 1989; Trevino et al.
1999; Weaver 1993). But the evidence on
whether these codes have contributed to
improved ethical behavior in business is sketchy
and mixed, as noted in more detail below. What
is required so that codes of ethics will have an
impact on managers’ attitudes and behavior?
What is it beyond the codes themselves that
contribute to a stronger ethical climate in an
organization? This study offers some answers to
those questions.
Purposes of codes of ethics
Codes of ethics can serve three major purposes
in organizations. These include demonstrating a
concern for ethics by the organization, trans-
mitting ethical values of the organization to its
members, and impacting the ethical behavior of
those members. Figure 1 describes this process,
growing out of the organization’s concern about
ethics and concluding with some intended
impact on the organization’s ethical climate.
Demonstrating a concern for ethics
Perhaps the most obvious and tangible way for
an organization to signify that it is concerned
about ethics is to create a document called a code
of ethics or a code of conduct. As discussed by
Weber (1981), an ethics code can serve to insti-
tutionalize ethics in the corporation. The code
thus created and made known is a major method
to reflect the corporation’s desire to project a
sense of responsibility, to signify a positive ethical
climate to employees, to respond to and to antic-
ipate external demands and pressures from
stakeholders and various groups in the organiza-
tion’s environment (Raiborn and Payne, 1990).
Thus, as noted in Figure 1, the demonstration
of a concern for ethics is the fundamental
purpose for creating a code of ethics in many
organizations. Much of the early research on
ethics codes concentrated on what topics or
contents appeared in these codes and how those
The Impact of Ethics
Code Familiarity on
Manager Behavior
Journal of Business Ethics 33: 59–69, 2001.
© 2001 Kluwer Academic Publishers. Printed in the Netherlands.
Thomas R. Wotruba
Lawrence B. Chonko
Terry W. Loe