FACTORS INFLUENCING THE CONSUMERS’ ADOPTION OF MOBILE
INTERNET
Saleh Alwahaishi
1
, Václav Snášel
2
1
King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia
2
VSB-Technical University of Ostrava, Ostrava, Czech Republic
salehw@kfupm.edu.sa, vaclav.snasel@vsb.cz
ABSTRACT
The Internet and mobile technology, the two most
dynamic technological forces in modern information
and communication technologies are converging into
one ubiquitous mobile Internet service, which will
change our way of both doing business and dealing with
our daily routine activities. There is no doubt that the
mobile Internet service is moving toward the new
generation on which enables mobile users to enjoy a
variety of new and upgraded multimedia mobile
services. This research composes a new hybrid
theoretical framework to identify the factors affecting
the acceptance and use of mobile in a consumer context.
The proposed model incorporates eight constructs:
performance expectancy, effort expectancy, facilitating
conditions, social influences, perceived value, perceived
playfulness, attention focus, and behavioral intention.
Individual differences—namely, age, gender, and
experience—are hypothesized to moderate the effects of
behavioral intention towards the use of mobile Internet.
Data collected online from respondents in Saudi Arabia
were tested against the research model, using the
structural equation modeling approach. The proposed
model was mostly supported by the empirical data. It
was found that performance expectancy and perceived
playfulness have the strongest significant effect on the
behavioral intentions towards the use of mobile
Internet.
KEYWORDS
Mobile Internet, Adoption, Factors, Modeling, ICT Use
1 INTRODUCTION
Information and communications technology or
ICT, is often used as an extended synonym for
Information Technology (IT), but is a more
specific term that stresses the role of unified
communications and the integration of
telecommunications, computers as well as
necessary enterprise software, middleware, storage,
and audio-visual systems, which enable users to
access, store, transmit, and manipulate information.
ICT is an interdisciplinary area of research driven
and shaped by the fast development of computing,
communication, and Internet-related technologies,
which have a great impact on our societies and
daily lives. Over the last few decades there has
been an increase in ICT research, which has
changed and shaped the way societies and
organizations operate and produce their goods and
services.
Over the last decade the business world has
changed so rapidly, that one can no longer imagine
managing in a steady state. In no other domain has
this observation been more relevant than in the
field of ICT. It is not only the generation of new
technology but also, and perhaps even to a higher
extent, its diffusion throughout the economy which
affects productivity growth at the macro-level.It
was showed that to capture the benefits of ICT it is
not necessary to dispose of an ICT producing
sector [1]. Timely diffusion of new technology or,
ISBN: 978-0-9891305-0-9 ©2013 SDIWC 31