International Journal of Intercultural Relations 57 (2017) 19–29
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International Journal of Intercultural Relations
journal h om epa ge: www.elsevier.com/locate/ijintrel
Perceived workplace discrimination, coping and
psychological distress among unskilled Indonesian migrant
workers in Malaysia
Noraini M. Noor
*
, Muhamad Nabil Shaker
Department of Psychology, International Islamic University Malaysia, Jalan Gombak, Kuala Lumpur, 53100, Malaysia
a r t i c l e i n f o
Article history:
Received 1 July 2016
Received in revised form 17 January 2017
Accepted 23 January 2017
Keywords:
Perceived workplace discrimination
Coping
Psychological distress
Migrant workers
Collectivist culture
a b s t r a c t
Migrant workers face many migration-related stressors that may affect their mental health.
This study examines workplace discrimination in relation to psychological distress, and
the role of coping among unskilled Indonesian migrant workers in Malaysia. In a sample
of 119 workers (39 males and 80 females), results of a hierarchical regression analysis
showed that workplace discrimination was positively related to psychological distress. Both
problem-oriented coping and emotion/avoidance coping were predictive of distress. While
problem-oriented coping was associated with lower distress, emotional/avoidance coping
was related with higher distress levels. In addition, low emotion/avoidance coping was
found to buffer the adverse effect of discrimination on distress. These results are discussed
in relation to the literature on coping as well as the social-cultural context of the migrants
and the host country.
© 2017 Elsevier Ltd. All rights reserved.
1. Introduction
Migrant workers are the cornerstone of economic growth and development in many nations. Migrant workers are individ-
uals of foreign nationals who work outside their home country in skilled and unskilled jobs. A common reason for migration
is to seek better economic opportunities than the country of origin (Talib et al., 2012). But as outsiders in the migrated
country, migrants become members of a disadvantaged or lower status group, subjecting them to the possibility of being
discriminated (Major, Mendes & Dovidio, 2013). Evidence suggests that nearly 40 percent of all migrants may experience
some form of discrimination in their workplace (Girling, Liu, & Ward, 2010). Discrimination is related to worse self-perceived
health (e.g., Kelaher et al., 2008), higher prevalence of chronic diseases (e.g., Gee et al., 2007) and increase in mental health
problems (e.g., Hammond, Gillen & Yen 2010). Thus, the ability to cope with this discrimination and other migration-related
stressors such as the sense of loss of family and home, along with social and economic problems (Bhugra, 2004), is crucial
for migrants to ensure their well-being.
Malaysia has the highest number of migrant workers in Southeast Asia, making up approximately 20% of the country’s
workforce (Malaysia Digest, 2015). Currently, it has 2.9 million documented and about another 3 million undocumented
workers (Malaysia Digest, 2015), with the majority from Indonesia (50.9%, cited in Ahmad, 2012). The Malaysian government
differentiates between two categories of migrant workers—skilled professional and technical, and semi-skilled or unskilled.
*
Corresponding author.
E-mail address: noraini@iium.edu.my (N.M. Noor).
http://dx.doi.org/10.1016/j.ijintrel.2017.01.004
0147-1767/© 2017 Elsevier Ltd. All rights reserved.