Internationalisation of professional services – A 1999-2005 literature review Torbjörn H. Netland 1 , Dr. Erlend Alfnes 2 1 SINTEF Technology and Society Dep. of Operations Management N-7465 Trondheim Tel 0047 98245169 Torbjorn.Netland@sintef.no 2 Norwegian University of Science and Technology Faculty of Production and Quality N-7465 Trondheim Erlend.Alfnes@ntnu.no