© Scandinavian Journal of Information Systems, 1996, 8(1):89–118
Abstract
The focus of this research is on the appropri-
ateness of the Substance-Theory-Oriented
approach to the implementation of an Organ-
izational Decision Support Systems in a small
company. An ODSS is a general-purpose,
multiple-user, large-scale system that has a
relatively definite, continuous and organized
position in the planning and decision making
processes of an organization and which are
designed for a variety of organizational deci-
sions. We constructively show by means of a
real case how the substance theories can be
used to determine the actual contents of an
ODSS. We have tested design guidelines and
implementation strategies that can be ex-
ploited in small business companies in gener-
al.
The main idea of the proposed approach is
that the managerial substance-theories
should be utilized at each phase of the devel-
opment process, beginning from the initial
problem review and ending with the use and
the evolution of the developed system. It is
assumed that only these theories can direct
the design and development process in the
right direction and carry appropriate infor-
mation and knowledge into the organization.
By applying the proposed approach small
companies are able to decide the contents of
an ODSS, manage the development process,
increase their managerial knowledge, and fi-
nally, make more structured and better deci-
sions.
Key words: organizational decision support
system, small company, dss development
methodology
An Experiment to Apply Some Substance-Theories to the
Development of an ODSS in a Small Company
Hannu Kivijärvi and Markku Kuula
Helsinki School of Economics and Business Administration, Runeberginkatu 14-16,
SF-00100 Helsinki, Finland