Influence of Primary Care Practice and Provider
Attributes on Preventive Service Delivery
Dorothy Y. Hung, PhD, MA, MPH, Thomas G. Rundall, PhD, Benjamin F. Crabtree, PhD,
Alfred F. Tallia, MD, MPH, Deborah J. Cohen, PhD, Helen A. Halpin, PhD
Background: While visits to the doctor’s office are appropriate times to advise patients on health
behaviors, these opportunities are often missed. Lapses in care quality are no longer
attributed solely to individuals, but are also increasingly understood to be the result of
organizational factors. This research examines the influence that both practice and
provider attributes have on the delivery of preventive services for health behaviors.
Methods: This study used data collected from the Prescription for Health initiative sponsored by the
Robert Wood Johnson Foundation. Quantitative data on 52 primary care practices and 318
healthcare providers were gathered from September 2003 to September 2004, and were
analyzed upon completion of data collection. Hierarchical linear modeling was used to
examine associations between both practice and provider attributes and preventive service
delivery.
Results: Practice staff participation in decisions regarding quality improvement, practice change,
and clinical operations positively influenced the effect of work relationships and negatively
influenced the effect of practice size on service delivery. Nurse practitioners and allied
health professionals reported more frequent delivery of services compared to physicians.
Last, use of reminder systems and patient registries were positively associated with
preventive service delivery.
Conclusions: This study offers preliminary support for staff participation in practice decisions as a
positive aspect of teamwork and collaboration. Findings also suggest leveraging nonphysi-
cian clinical staff and organized clinical systems to improve the delivery of preventive
services for health behaviors.
(Am J Prev Med 2006;30(5):413– 422) © 2006 American Journal of Preventive Medicine
Introduction
C
hanging lifestyle behaviors such as cigarette
smoking, physical inactivity, unhealthy dietary
practices, and excessive alcohol intake is be-
lieved to have the greatest potential for decreasing
morbidity and mortality.
1
Approximately 22% of
adults in the United States smoke, 58% are over-
weight or obese, 65% do not exercise, and 21%
engage in risky alcohol use.
2
A recent study shows
that in 2000, these four behavioral factors accounted
for 39% of deaths in the United States.
3
Healthcare providers can improve patient health
by delivering services outlined in the U.S. Preventive
Services Task Force (USPSTF) guidelines.
4
These
include health risk assessments, behavioral counsel-
ing, and referral to community-based health promo-
tion activities. Primary care practices are strategic
venues for initiating such preventive services.
5
Yet
while visits to the doctor’s office are appropriate
times to advise patients on health behaviors, these
opportunities are often missed.
6 –10
Lapses in care quality are no longer attributed
solely to individuals, but are increasingly understood
to be the result of organizational factors as well.
11,12
This study seeks to identify both practice and pro-
vider attributes associated with the delivery of pre-
ventive services for health behaviors. In particular,
recent research indicates that organizational at-
tributes such as staff participation in decision mak-
ing
13–17
can influence performance. Because primary
care practices are complex organizations, theories
such as the contingency perspective on decision
making
18 –20
are informative and suggest a need for
more focused attention on the interactive effects of
organizational attributes. Such theories propose that
associations between organizational factors and per-
From the Division of Health Policy and Management, School of
Public Health, University of California-Berkeley (Hung, Rundall,
Halpin), Berkeley, California; and Department of Family Medicine,
University of Medicine and Dentistry of New Jersey, The Robert
Wood Johnson Medical School (Crabtree, Tallia, Cohen), Somerset,
New Jersey
Address correspondence and reprint requests to: Dorothy Y. Hung,
PhD, Columbia University, Mailman School of Public Health, 722 W.
168th Street, Suite 526B, New York NY 10032. E-mail:
dh2237@columbia.edu.
413 Am J Prev Med 2006;30(5) 0749-3797/06/$–see front matter
© 2006 American Journal of Preventive Medicine • Published by Elsevier Inc. doi:10.1016/j.amepre.2005.12.012