W hat Should We Do for E-government in Nepal and How ?
An AHP Approach
Devid Kumar Basyal* and Jin-Wan Seo**
Abstract: As E-government has been referred to as the use of ICTs to transform
government by making it more accessible, effective and accountable, the Nepal
government has taken some positive initiatives for its development. However,
according to the UN evaluation, the current E-government level in Nepal is still
very poor. This paper raised two research questions: what the major problems of
E-government implementation in Nepal are and which problem(s) should be
solved first. For this purpose, the Analytic Hierarchy Process (AHP) method
was used to rank the problems in hierarchical order. This study finds that among
the various problems of E-government implementation in Nepal, a lack of strong
leadership and government will, political-administrative instability, and resistance
to change within organizations were again highlighted as the most severe ones
by experts.
Keywords: E-government in Nepal, E-government Implementation, E-government
Readiness, AHP Analysis
INTRODUCTION
E-government can be referred to as the use and application of information tech-
nologies in public administration to streamline and integrate workflows and processes,
to effectively manage data and information, enhance public service delivery, as well as
to expand communication channels for the engagement and empowerment of people
(United Nations, 2014). E-government is understood as the use of emerging ICTs such
Manuscript received September 5, 2016; out for review October 22, 2016; review completed
December 18, 2016; accepted December 20, 2016.
The Korean Journal of Policy Studies, Vol. 31, No. 3 (2016), pp. 47-74.
© 2016 by the GSPA, Seoul National University
* Devid Kumar Basyal is a PhD candidate at Department of Public Administration, Incheon
National University, Incheon, South Korea. E-mail: devidbasyal@gmail.com.
** Jin-Wan Seo (PhD) is a professor at Department of Public Administration, Incheon National
University, Incheon, South Korea. Prof. Seo is the corresponding author of this article. E-
mail: sjinwan@inu.ac.kr.