Full length article
Mobile communication as invader in face-to-face interactions: An
analysis of predictors for parallel communication habits
Bernadette Kneidinger-Müller
University of Bamberg, Feldkirchenstrasse 21/1.03, 96052, Bamberg, Germany
article info
Article history:
Received 17 May 2016
Received in revised form
21 March 2017
Accepted 26 March 2017
Available online 29 March 2017
Keywords:
Mobile communication
Availability
Apparatgeist
Cross talk
Caller hegemony
Multiple logistic regression
abstract
Mobile phone use has increased dramatically, and many users carry their phones 24 h a day. Conse-
quently, mobile communication increasingly invades face-to-face interactions. In this paper, the
researcher analyzes individual, social, and situational factors that predict such parallel communication
habits. To this end, 339 smartphone users in Germany were asked about their smartphone usage habits,
their availability management, and their parallel communication experiences. Subsequently, a multiple
logistic regression was calculated to test which of the identified factors form predictors of a disposition to
parallel communication. The findings confirm the assumption of significant influence from age, social
usage motivation, usage habits of the peer group, individual evaluation of parallel communication, and
expectations about the availability of others.
© 2017 Elsevier Ltd. All rights reserved.
1. Introduction
Mobile phones and smartphones have become an important
part of everyday life. They have fundamentally changed the way
individuals live together. Mobile communication devices are an
everyday companion, not to say an invader, in many social contexts.
As Katz and Aakhus (2002) summarized in their early work on
mobile phones, ‘Whenever the mobile phone chirps, it alters the
traditional nature of public space and the traditional dynamics of
private relationships’ (p. 301). Following the theoretical concept of
the apparatgeist introduced by Katz and Aakhus (2002), the
researcher aims to analyze the mutual influences on mobile
communication habits and face-to-face interactions. Especially the
frequent observable practice of parallel communication, which
describes the usage of mobile devices for communication purposes
during ongoing face-to-face interactions, requires detailed
examination.
Researchers have investigated how people are dealing with
mobile availability, and some projects addressed the question of
how mobile devices influence face-to-face interactions. However,
most of these studies (including the studies discussed by Katz &
Aakhus, 2002) focused on the invasion of telephone calls in
interpersonal conversations; few also considered text-based forms
of parallel communication (Jin & Park, 2012; Kasesniemi &
Rautiainen, 2002). Other studies discuss a parallelization of pri-
vate and public communication. Most of these studies focused on
situations where the mobile phone is used to talk about private
issues with physically absent people in public. The concept of
parallel communication even goes a step further. It does not only
stands for private communication in public conducted via mobile
phones, but describes the phenomenon of mobile mediated
communication with absent people that interrupts ongoing face-
to-face conversations with physically present interaction part-
ners. Hardly any studies have explored individual, social, and
situational factors that form predictors of such parallel communi-
cation habits. This paper extends the research focus by analyzing
the usage of Internet-connected smartphones that multiply the
number of communication channels and interaction modes that
can be used on a mobile device. With this extension and a focus on
predictors for parallel communication, the researcher aims to
contribute to closing the research gap described.
The paragraphs that follow describe the theoretical framework
of the study, which includes the apparatgeist concept (Katz &
Aakhus, 2002), Goffman’s (1963) theory of cross talk, and
Hopper’s (1992) concept of caller hegemony. Additionally, the state
of research about mobile availability management, parallel
communication, and social norms and expectations regarding the
E-mail address: bernadette.kneidinger@uni-bamberg.de.
Contents lists available at ScienceDirect
Computers in Human Behavior
journal homepage: www.elsevier.com/locate/comphumbeh
http://dx.doi.org/10.1016/j.chb.2017.03.055
0747-5632/© 2017 Elsevier Ltd. All rights reserved.
Computers in Human Behavior 73 (2017) 328e335