Evaluating social media privacy settings
for personal and advertising purposes
Rob Heyman, Ralf De Wolf and Jo Pierson
Rob Heyman, Ralf De
Wolf and Jo Pierson are
based at iMinds-SMIT,
Vrije Universiteit Brussel,
Brussels, Belgium.
Abstract
Purpose – The purpose of this paper is to define two types of privacy, which are distinct but often
reduced to each other. It also investigates which form of privacy is most prominent in privacy settings of
online social networks (OSN). Privacy between users is different from privacy between a user and a third
party. OSN, and to a lesser extent researchers, often reduce the former to the latter, which results in
misleading users and public debate about privacy.
Design/methodology/approach – The authors define two types of privacy that account for the
difference between interpersonal and third-party disclosure. The first definition draws on symbolic
interactionist accounts of privacy, wherein users are performing dramaturgically for an intended
audience. Third-party privacy is based on the data that represent the user in data mining and
knowledge discovery processes, which ultimately manipulate users into audience commodities. This
typology was applied to the privacy settings of Facebook, LinkedIn and Twitter. The results are
presented as a flowchart.
Findings – The research indicates that users are granted more options in controlling their interpersonal
information flow towards other users than third parties or service providers.
Research limitations/implications – This distinction needs to be furthered empirically, by comparing
user’s privacy expectations in both situations. On more theoretical grounds, this typology could also be
linked to Habermas’ system and life-world.
Originality/value – A typology has been provided to compare the relative autonomy users receive for
settings that drive revenue and settings, which are independent from revenue.
Keywords Online social networks, Twitter, Facebook, LinkedIn, Advertising, Privacy settings
Paper type Research paper
1. Introduction
Studies related to social media and privacy refer to at least two types of privacy
interchangeably. The latter is problematic, as both interpretations downplay important
actors in social media (Karahasanovic et al., 2009). Users are either portrayed as cattle
generating money for platform owners (Cohen, 2008; Fuchs, 2012a; 2012b) without a
choice or users are lauded as empowered agents writing themselves into being free from
constraints (Boyd, 2007).
We will maintain two types of privacy throughout the paper to elaborate on their differences.
The first type, “privacy as subject”, can be summarised as the management of information
about one’s identity vis-a ` -vis the other users. The latter type of privacy has been called lateral
or social privacy. In “privacy as object”, users are not seen by other users. Algorithms sort their
behaviour and user-generated content (UGC) for economic benefits derived from big data.
Both perspectives have a blind spot. The micro-level research exploring benefits for users
should not underestimate the limits imposed on their system for commercial reasons, which
are driven by decisions taken on an aggregated level. The surveillance and critical theory
studies have better tools to conceptualise these challenges, but it is impossible to
understand why users join these platforms of exploitation in the first place. Coté and Pybus
Received 24 January 2014
Revised 2 April 2014
Accepted 17 April 2014
This research was funded by
EMSOC. EMSOC (User
Empowerment in a Social
Media Culture) (www.emsoc.be)
is a four-year project (1
December 2010-30 November
2014) in the SBO programme
for strategic basic research
with societal goal, funded by
IWT (government agency for
Innovation by Science and
Technology) in Flanders
(Belgium). The research
project is a cooperation
between Vrije Universiteit
Brussel (IBBT-SMIT & LSTS),
Universiteit Gent (IBBT-MICT &
C&E) and Katholieke
Universiteit Leuven (ICRI &
CUO), coordinated by
IBBT-SMIT.
PAGE 18 info VOL. 16 NO. 4, 2014, pp. 18-32, © Emerald Group Publishing Limited, ISSN 1463-6697 DOI 10.1108/info-01-2014-0004