See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/270903118 Market Dynamics in Technology-Based Industries: Pioneering Advantage, Customer Experience and Adaptive... Chapter · January 2013 DOI: 10.1007/978-81-322-0746-7 CITATIONS 0 READS 1,618 1 author: Gurumurthy Kalyanaram Massachusetts Institute of Technology 37 PUBLICATIONS 1,815 CITATIONS SEE PROFILE All content following this page was uploaded by Gurumurthy Kalyanaram on 16 January 2015. The user has requested enhancement of the downloaded file.