Can J Adm Sci
Copyright © 2011 ASAC. Published by John Wiley & Sons, Ltd.
Relinking Cross-Functional Collaboration,
Knowledge Integration Mechanisms, and
Product Innovation Performance: A Moderated
Mediation Model
†
Kuen-Hung Tsai*
National Taipei University
Teresa Tiaojung Hsu
National Taipei University
Cheng Shiu University
Canadian Journal of Administrative Sciences
Revue canadienne des sciences de l’administration
Published online in Wiley Online Library (wileyonlinelibrary.com). DOI: 10.1002/CJAS.192
The authors express their sincere appreciation for the valuable comments
and suggestions provided by the anonymous reviewers and the Marketing
editor, Professor Darren Dahl.
*Please address correspondence to: Kuen-Hung Tsai, Department of Busi-
ness Administration, National Taipei University, 151, University Rd., San
Shia, Taipei, Taiwan, 237. Email: atmas@mail.ntpu.edu.tw
†
This article was first published online on February 8, 2011. An error was
subsequently identified in the ordering of authors’ names. This notice is
included in the online and print versions to indicate that they have been
corrected on 24 February 2011.
Abstract
Previous research shows that knowledge integration mecha-
nisms (KIMs) mediate the cross-functional collaboration-
product innovation performance relationship; however, this
mediating effect seems to be rather weak. This study, in
contrast, develops a moderated mediation (MOME) model
to argue that such a mediating effect is moderated by product
innovativeness. A sample comprised of 106 manufacturing
firms is utilized in the analyses. A moderated-mediation
approach shows that the mediating effect of KIMs in the
linkage between cross-functional collaboration and product
innovation performance varies by different perspectives of
product innovativeness. From an industry (macro-level) per-
spective, product innovativeness positively moderates the
mediating effect of KIMs on product innovation perfor-
mance; in contrast, such a moderating effect is not significant
under a firm (micro-level) perspective. Copyright © 2011
ASAC. Published by John Wiley & Sons, Ltd.
JEL Classifications: M31, L25
Keywords: cross-functional collaboration, product
innovation performance, knowledge integration
mechanisms, product innovativeness
Résumé
Les recherches antérieures montrent que les mécanismes
d’intégration des savoirs (KIMs) médient la relation colla-
boration interfonctionnelle- performance dans la création
de nouveaux produits; toutefois, cet effet médiateur semble
plutôt faible. La présente étude par contre élabore un modèle
de médiation modérée (MOME) pour montrer qu’un tel effet
médiateur est modéré par l’aspect novateur du produit. Un
échantillon composé de 106 industries manufacturières est
utilisé dans les analyses. Une approche de médiation mod-
érée indique que l’effet médiateur des KIMs dans la relation
collaboration interfonctionnelle- performance dans la créa-
tion de nouveaux produits varie en fonction des différentes
perspectives liées à l’aspect novateur des produits. Du point
de vue du secteur d’activité (au niveau macro), l’aspect
novateur des produits modère positivement l’effet médiateur
des KIMs sur la performance dans la création des nouveaux
produits; à l’opposé, un tel effet modérateur est insignifiant
dans la perspective d’un établissement (niveau micro).
Copyright © 2011 ASAC. Published by John Wiley & Sons, Ltd.
Mots-clés : collaboration interfonctionnelle, performance
dans la création de nouveaux produits, mécanismes
d’intégration des savoirs, aspect novateur des produits
Wenchang Fang
National Taipei University
Product innovation has increasingly represented the
focal point of competitive advantage for many firms (Griffin
& Page, 1993). Although many academic studies on new
product development (NPD) have been conducted over the
past decades (Gupta, Raj, & Wilemon, 1985; Song, Mon-
toya-Weiss, & Schmidt, 1997), there are still some unan-
swered questions regarding the effect of cross-functional
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