International Journal of Engineering Technology, Management and Applied Sciences www.ijetmas.com September 2016, Volume 4, Issue 9, ISSN 2349-4476 148 Omar Khasro Akram, Daniel José Franco, Sumarni Ismail, Abdullah Muhammed, Andreia Graça PromotingHeritage Management in New Smart Cities: Évora City, Portugal as a Case Study Omar Khasro Akram 1 , Daniel José Franco 2 , Sumarni Ismail 3 , Abdullah Muhammed 4 , Andreia Graça 5 1 Master Researcher in Urban Planning and Design at Faculty of Design and Architecture, Universiti Putra Malaysia 2 PhD Researcher in Computer Networks at Faculty of Computer Science and Information Technology, Universiti Putra Malaysia 3 Lecturer at Faculty of Design and Architecture, Universiti Putra Malaysia 4 Head of the Department of Communication Technology and Networking at Faculty of Computer Science and Information Technology, Universiti Putra Malaysia 5 Master Researcher in Computer Science Security Engineering at Superior School of Technology and Management, Polytechnic Institute of Beja, Portugal ABSTRACT This study aims to describe the possible managementof cultural and historical heritage buildings and places, while approaching and investing in technologies to smart cities. UNESCO identifies new cities and structures to be safeguarded each year, promoting them as a World Heritage. In order to find the possible connection between heritage and smart mechanisms, this paper approaches the smartgrid project implemented the heritage city of Évora, in Portugal, recognised as World Heritage by UNESCO since 1986, and focuses on official reports and plans of two European cities, Águeda in Portugal and Vienna in Austria as the base of study. Results show that conservation plays a main role in the “smartization” and management process of the city as it can help to achieve a sustainable development. Results also show possible suggestions for municipalities and new researches on management of heritage sites. Keywords: Heritage Management, Évora City, Energy Smart Grid, Smart City, Cultural Heritage. INDRODUCTION Portugal is well known by its history and large heritage places and buildings. Similar to many other cities in the world, in Portuguese cities it is also easy to find heritage areas, which give a high importance not just to the city,but to the country itself. Such heritage places and buildings represent the character of the place and its communities, as well as they work as landmarks characterized by their historical and cultural values and their uniqueness. Heritage destruction and degradation, resulting in the loss of valuable and irreplaceable structures and architectonic features have caught the attention of authorities and specialists, which are already doing every effort to implement rehabilitation and conservation projects to protect them and to strengthen their role in the community, highlighting the history, traditions and roots of the place and their people. With this, historic environment or historic places are common terms nowadays and it is possible to find different kinds of heritage classifications, depending on the organization that applies them:  Family Heritage – when belonging to members of a family;  Regional Heritage – when classified by the local Municipality;  National Heritage – when classified by the local Government;  International Heritage – when classified by UNESCO. On the other hand, progress and modernization is also a topic taken into attention and is being the target of many countries, innovating areas, while keeping their heritage conservation and values. A good example is observed in Dubai City, United Arab Emirates, known by its magnificent and breath taking skyscrapers and futuristic structures, where heritage restoration and preservation works are being done, installing new technologies and smart mechanisms, with much lower environmental impact, while keeping the historical and cultural values of the place. This project gives not just a new role to the heritage area, but also increases the uniqueness of the place and the city itself.